Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,623)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年2月23日

We’ve been using the Smile.io app for many years now and are really happy with the way it manages our loyalty programs. The interface is user-friendly, making it easy to navigate and implement various features that enhance customer experience.

Recently, I encountered an issue that I thought might be difficult to resolve, but I was fortunate to receive assistance from Enzo. He went above and beyond to ensure my problem was addressed promptly and effectively. His dedication and support made a significant difference, and I truly appreciate his efforts.

I’d recommend this app to anyone looking for an easy to use loyalty program with five star support when needed.

NI Candle Supplies LTD
英國
使用應用程式 大約7年
Smile.io 已回覆 2025年2月25日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

2025年1月7日

We've used Smile for a while and customers appear to enjoy the rewards on offer. However it's their support service which is really great for us - we had questions around how to optimise our programme and we were shown lots of quick, easy ways to surface the programme on site... with no coding required! Perfect!

Super helpful team of experts.

Revive Active UK
英國
使用應用程式 4年多
Smile.io 已回覆 2025年1月10日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2025年2月11日

Shelby was super great! She assisted me on something that really wanted and she was able to provide the beyond of customer service there is! Is also went out of her to way give me some extra pointers on marketing.
Simply the best!!

Trulyvisible.co
美國
使用應用程式 1年多
Smile.io 已回覆 2025年2月12日

Thanks so much for leaving this lovely review! And we agree about Shelby—they are indeed a superstar 💖

Please don't hesitate to reach out if you need anything else.

- Smile Team ✨

2025年1月16日

Smile Rewards program is a game changer! We have been using them for over 4 years and we have never had any issues with Smile. Their customer service team goes above and beyond on any help you may need. Seriously do not hesitate to add this amazing app!

Grotto Treasures
美國
使用應用程式 4年多
Smile.io 已回覆 2025年1月18日

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

2025年1月16日

Have been using this app for a while and recently needed some help with a billing issue. Support was responsive and very helpful. Would recommend. Keep up the good work.

XM | SURF MORE
美國
使用應用程式 4年多
Smile.io 已回覆 2025年1月18日

We smiled reading this review! Thank you so much :)))

2025年1月20日

Overall I really like the app and the staff are very responsive by email and even jumped on a 30min call to explain some things.

It has taken us sometime to understand everything this app can do. The rewards are very straight forward and work well. We are just implementing the VIP system which has a slight limitation for us. We are a winery and want to limit the VIP section to our members but I don't think we are able to do that.

Our customers are happily using their rewards!

Halleck Vineyard
美國
使用應用程式 11個月
Smile.io 已回覆 2025年1月22日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年2月23日

Ezra was super helpful and quick to respond! They provided a clear, detailed answer to my question and even followed up to make sure everything was covered. Great support experience—thanks again!

Cultivate
美國
使用應用程式 大約2年
Smile.io 已回覆 2025年2月25日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

2025年1月16日

Overall it's a good app. I like the ability to choose the way rewards are earned and spent so that it can be catered best for my company. Every time I have needed to contact support for help I have been able to get the help I needed quickly and professionally.

Sage Den
美國
使用應用程式 大約2年
Smile.io 已回覆 2025年1月17日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2025年2月13日

Because they were cheaper than Loyalty Lion, we tried Smile.io five years ago and held our breath. Would it work? Fabulously! Did everything we wanted and more. Easy usability, 100% performance, excellent service crew. And constant improvements with no raise in price and no "contracts". Just like it's all supposed to be.

Churchmouse Yarns & Teas
美國
使用應用程式 5年多
Smile.io 已回覆 2025年2月15日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2025年2月20日

We ran into an issue after launching with Smile.io, but Shelby from their support team was absolutely fantastic. She was super friendly and incredibly helpful, quickly jumping in to sort things out for us through live chat. It was such a relief to connect with someone knowledgeable in less than 5 minutes! In a world where customer service often slips as companies grow, Smile.io really stands out. I totally recommend them if you're looking for a service that truly supports you.

Spa Order
美國
使用應用程式 8個月
Smile.io 已回覆 2025年2月22日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏