Smile: Loyalty & Rewards
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
評價 (6,371)
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根據評分
quick response and very helpful!
So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!
I just signed up for this app. I received more than 10 new customers to sign up within the first day, Lisa was very helpful when I had questions.
Thank you for this lovely review - we think Lisa is great too! :)
Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.
Thanks so much for taking the time to leave a review!
- Smile Team ✨
I had some concerns regarding my plan order maximum being reached, and Andreandana was so helpful to assist me. She listened to my concerns and came up with a solution.
Thank you very much!!
(I still think there should be another tier between the $49.99/mo and $200/mo option)
Thanks so much for taking the time to leave a review!
- Smile Team ✨
Updated review: Customer service contacted me after my first review and we were able to find a solution based on my seasonal company. I think they have a great customer service and for that I give them a 5 stars. I want to say that I hope that in a near future they will offer more packages. Right now it goes from 0$ to 50$ and nothing in between. Maybe with one or 2 options in between they would have even more users.
Previous review:
I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
I'm glad we could work on a solution that makes sense for your business. Don't hesitate to reach out if you have any further questions. We're always here when you need us!
Smile Team ✨
A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.
Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)
Joana was so quick and extra helpful. She had many suggestions to solve my query and followed up with me! Excellent service, many thanks!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Smile for smiles! Easy to use and a great addition to our website.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Great app with lots of features. The support team is great, we made a mistake leaving the rewards program on during migration and had to remove all the points from the old customer orders. In just a few minutes they sent a csv file to zero everyone out. Excellent support!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Lynn - Smile Team✨
Brandon did an excellent job sharing the path to update my app settings to acheive what I wanted to do with our Rewards program settings. Thank you for the excellent help, concise and spot on.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨