Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,598)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2021年9月6日

Hands down, best referral app. Great customer support. Very flexible and customizable. The integrations are very useful too.

Alaya Naturals
美國
使用應用程式 大約4年
Smile.io 已回覆 2021年9月7日

Thanks for letting us know! We are super happy that you have been able to enjoy the Referral Program as well as the integrations. It's also great to hear that our customer support was able to help you. If you ever need anything from them again, we are always here for you 😁

2021年10月3日

Been using Smile for our stores for over a year now! Our customers love it. Very easy to use and easy to integrate. Also incredible support - responsive and helpful team. Special shoutout to Lynn who we've also had the pleasure of meeting in person. Highly recommend Smile.

Shop Suki
菲律賓
使用應用程式 大約4年
Smile.io 已回覆 2021年10月6日

Thank you SO much for this lovely review 🥺💖 We agree - Lynn is absolutely amazing!
Please don't hesitate to reach out if we can help with anything else :)

編輯時間:2024年10月3日

Great service. Many thanks to Karen for her help and advice!

Yorkshire Handmade Pies
英國
使用應用程式 大約4年
Smile.io 已回覆 2023年9月28日

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

編輯時間:2023年11月17日

****UPDATED REVIEW**** Smile reached out and their response was so kind and adaptable! They worked with me to find a solution and I really appreciated the level of personalized customer service they provided. They actually read my review and approached me with a potential solution to my problem. Also, I'm shocked that they approached me with a solution to my problem within less than 24 hours of my review!

We have been using the free version of Smile for our online store for years. I'm super disappointed about the changes to paid for 200 orders. Our in store customers, do not use Smile since it's primarily tourists and we don't have time to deal with customer data when we have long lines.

With the current change, I would now need to pay over $200 a month. Our online orders are typically range between 30-100, while we have 2000-5000 a month in store where I don't use a rewards program. I'm now forced to find a different program that's more affordable because I can't imagine paying $1200+ a year for how little we actually use this program.

Childish Tendencies and Wind Drift Gallery
美國
使用應用程式 大約4年
Smile.io 已回覆 2023年11月17日

Thanks for reaching out and leaving us feedback. We've reached out to you personally via email to work together on a solution.

編輯時間:2016年10月7日

Set up was a breeze! Can't wait to see how the program works out tracking my customer's purchases/shares/etc. I'm a little worried that my current customers will not have access to the points for new account creation - I will have to check back in to let everyone know how that process goes!

As a side note, it would have been nice to have access to an editable template to advertise the reward program - I ended up creating one but that would have saved me about an hour! Thanks for offering this free app Sweet Tooth!

Sentiments Of Grace
美國
使用應用程式 大約4年
2023年11月20日

Thank you for following up to be sure I have what I need.

Ginger and Bear
新加坡
使用應用程式 大約4年
Smile.io 已回覆 2023年11月22日

It's our pleasure! Thank YOU for taking the time to leave us a review - it means so very much 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2017年5月17日

Works great even when it's free!

Chases Snack Emporium
美國
使用應用程式 大約4年
2016年3月30日

So far I am really loving this app! It's easy to use with great directions. I think that some of my customers might not be seeing that they can do optional things to accrue more more points though since you have to click on the right tab --- that might be something to add a bit of something to get attention to!

The Oily Amulet
美國
使用應用程式 大約4年
2020年2月25日

Simple, easy to use and set-up. We would recommend this ap to other users looking for a customer loyalty tool.

CastleMania Games
美國
使用應用程式 大約4年
Smile.io 已回覆 2020年2月26日

Thank you so much for your review and recommendation! So glad to hear the setup process was smooth ✨

2017年5月11日

awesome awesome awesome 5 star app

Styor
澳洲
使用應用程式 大約4年