Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (3,966)

整體評分
4.9
各級評分數量
  • 90% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年6月17日

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
美國
使用應用程式 大約3年
Smile.io 已回覆 2024年6月22日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024年1月15日

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
美國
使用應用程式 大約3年
Smile.io 已回覆 2024年1月17日

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

2023年11月22日

Great support, thanks for your quick help Lisa

Red Rose Tea
美國
使用應用程式 大約3年
Smile.io 已回覆 2023年11月25日

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

編輯時間:2021年10月6日

Great customer service! awesome! It seems to be user friendly. I would suggest allowing customers to send emails out with referral reminders and also adding a Pinterest options for actions!

Headbands of Hope
美國
使用應用程式 大約3年
Smile.io 已回覆 2021年10月6日

Thank you so much for your review and feedback! We'll definitely pass those along to our product team - great ideas! 💖
We're so glad to hear that you're loving our app and customer service!

2018年6月27日

This is a very good app.I love it !

Lanzonia
中國
使用應用程式 大約3年
編輯時間:2021年5月31日

I came across an issue regarding a customer not receiving their rewards points accordingly, and the rep Tess provided me with a very detailed response and helped with troubleshooting the issue efficiently! The issue turned out to be due to the customer and not the app itself! Thank you so much for your support!

OnceMoreWithLove
加拿大
使用應用程式 大約3年
Smile.io 已回覆 2021年5月31日

Tess is rock star! We are so lucky to have her in our team and so happy to hear that the issue was resolved quickly. We're always here to support you!

編輯時間:2025年3月5日

Smile support team members are always so helpful! I asked for the data& stat info and he found it right away :)

ohora usa
美國
使用應用程式 大約3年
Smile.io 已回覆 2023年10月20日

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with David! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

2022年3月11日

We've been with SMILE for as long as we can remember! Super great app + Excellent customer service!

LING Skincare
美國
使用應用程式 大約3年
Smile.io 已回覆 2022年3月14日

Thank you SO much for your lovely review 💖 We're so flattered 😭
Please don't hesitate to reach out to us whenever if we can help with anything at all!

編輯時間:2022年5月12日

Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers

Poppy's Picnic
英國
使用應用程式 大約3年
Smile.io 已回覆 2022年4月20日

It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3

2024年3月19日

Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.

Wulf's Fish
美國
使用應用程式 大約3年
Smile.io 已回覆 2024年3月20日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨