Smile: Loyalty Rewards Program

Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.

The app works well and the support team is very helpful and accommodating!

After trying to find something comparable to Smile, my search has ended.
Tried a few high rated reward apps and lost money, time and energy.. so for the time being we'll stick with Smile.
Been with Smile for what seems like forever (when the company was known as Sweet Tooth on the Magento platform).

EDITED TO ADD:
Smile has improved A LOT!
Customer service is on the ball!
Plus there are so many facets to this app, more than any other & to be honest I'm glad I stuck with Smile! We're in the process of updating our website to implement the VIP tiers but have found that Smile has more than just VIP tiers.

We've used this rewards program for a couple years now. It's so easy to use and our customers find it is easy to use as well! We would recommend it.

excelente aplicación y el servicio a cliente muy bueno, te atienden se seguida, resuelven de inmediato y son muy amables.

Love it! Lots of great perks for my customers. I was able to customize the pop up to fir the theme of my store and the notifications allow my clients to see their rewards allotment with one click!

I had a few questions with the app and I needed help and Shelby
helped me immediately and even sent me links and follow. It was definitely above and beyond. Great service!

Fast and helpful.

I have been using the Smile Rewards app in my shop for several years now and it is worth every penny. My customers LOVE the program and have mentioned repeatedly that it is one of the reasons they keep coming back to my shop. The app is easy to set up and use and any time I have had a minor issue support has always been super helpful (and quick to fix the problem).

While I don't think we've spent enough time trying to maximize the benefits of this app, it appears that a good number of our customers are using it to their benefit - and hopefully to ours! Excellent customer service from the support team.