Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (3,962)

整體評分
4.9
各級評分數量
  • 90% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年2月19日

great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.

Women Suits
美國
使用應用程式 大約3年
Smile.io 已回覆 2024年2月22日

Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.

Hannah & The Smile Team

2018年2月23日

Love the app! Had a little trouble at the beginning with Reward Codes but after chatting with Maggie she cleared everything up and not only told me how to fix my problem but went ahead and fixed it for me!

Bks Brand Name Clothing
加拿大
使用應用程式 大約3年
2019年9月25日

Smile has been absolutely critical in helping us scale our business. 5 stars for support, ease of use, and results.

inkbox tattoos
美國
使用應用程式 大約3年
Smile.io 已回覆 2019年9月26日

Thank you so much for your 5 star review! We really appreciate it! 😊

2023年3月28日

Just launched Smile today and needed help to change something. Customer service was excellent and cleared up my problem instantly!
Thanks!

The Blue Butterfly Boutique
美國
使用應用程式 大約3年
Smile.io 已回覆 2023年3月28日

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

2023年12月5日

Smile Rewards is loved by our customers. We set the amount of points they earn for various things : Birthday Points, redeemable for larger discounts, following us on Social Media, anything we want to inspire our customers to do in order to earn more points. Smile is super easy to use and gives points to customer purchases accurately.
I chatted today with Smile and the rep was friendly, fast, and accurate. It was so refreshing to get my questions answered without having to ask the same question multiple times while the rep went through their standard script. This time and EVERY time I have chatted with Smile, the reps have read the question posted, and respond with an answer or a question for more clarity. Smile's customer service is AAA grade.

Cosmic Connections
美國
使用應用程式 大約3年
Smile.io 已回覆 2023年12月6日

Thank you for the kind words and for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛

We are so delighted to hear that your customers are loving Smile and that you have had great experiences with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

2019年3月31日

Great app. A lot of great features to help build loyal customer base including referral program, social sharing and integration with other apps.
www.misthub.com

MistHub
美國
使用應用程式 大約3年
Smile.io 已回覆 2019年4月1日

Thank you for the 5-star review and for your feedback! We're so happy you've had so much success using our app. :)

2023年11月14日

Really good app and the best loyalty program for Shopify by far. Super intuitive and support is extremely knowledgable. Zero hesitation in recommending this app for any store owner!

LOBOCKI
澳洲
使用應用程式 大約3年
Smile.io 已回覆 2023年11月16日

Thanks for the kind words and recommendation about our app and our stellar support team! It means so very much 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年4月12日

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

2nd Story Goods
美國
使用應用程式 大約3年
Smile.io 已回覆 2024年4月13日

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

2023年5月23日

Great customer service from Andrea. Very timely in responses which we value, and went above and beyond to address the questions asked. The app itself is user friendly and we are looking forward to extending the integrations we currently use to provide more value for our end customers. Good job guys..

nutcare
澳洲
使用應用程式 大約3年
Smile.io 已回覆 2023年5月24日

Thank you for your review. We are delighted you find our app user-friendly. Please reach out if you need any help with your integrations.

Cheers

The Smile team

2022年6月23日

I received help with redeeming rewards points. The matter was fixed within minutes. Excellent service!

Blooming Boutique Beads
美國
使用應用程式 大約3年
Smile.io 已回覆 2022年6月23日

Thanks for taking the time to leave a review, it was a pleasure helping you today :) <3 Jade