Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,606)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年11月27日

Great customer service. Always super quick at getting back to us and are super timely at resolving any issues.

FAYT The Label
澳洲
使用應用程式 接近4年
Smile.io 已回覆 2023年12月2日

We really appreciate your kind words thank you for taking the time to leave us a review.

Best

The Smile team

2022年12月22日

Decent features on the basic plan, but the main selling point is the customer service which is very helpful and responsive.

Tentsile
英國
使用應用程式 接近4年
Smile.io 已回覆 2022年12月22日

Thank you so much for the review! 🙏 We take pride in our customer service, if there’s anything else we can do, please let us know! Happy holidays! ✨

2023年10月4日

Smile has changed the game for us. We have been a customer since 2021 and have not been disappointed since. Their online chat support is a breath of fresh air and is always super helpful. Lynn in particular went above and beyond for us and we greatly appreciate it. We look forward to many more years with Smile!

DIME BAGS®
美國
使用應用程式 接近4年
Smile.io 已回覆 2023年10月6日

Thanks for leaving a review! We think Lynn is pretty excellent too :) We are happy that you have been enjoying Smile and our service over the years!

Don't hesitate to reach back out if you have any questions. We're always here when you need us!

2017年1月31日

Perfect, even the Free version is well polished and works a charm.

Buyworthy
澳洲
使用應用程式 接近4年
編輯時間:2021年9月7日

This is truly an AWESOME Review App. I've been using it for over a year. It is terrific for helping us incentivize our customers to be stay onboard with our company using Customer Reward Points. I couldn't imagine running our store without it. But recently I had a problem when I accidentally deleted the app form our store. I reinstalled the app, but in the process we had lost all of our customer points data. I reached out to their support and they were able to send us a CSV backup of our customer file with the points. I simply uploaded the data back into our account and we were back in business. The Smile team were rock-stars helping us sort out the problem. And they sure put a "Smile" back on my face in the process. Highly recommended app for the service it provides and for the excellent support they provide if it's ever needed.

ExcellentSupply.com
美國
使用應用程式 接近4年
Smile.io 已回覆 2021年9月8日

Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team 🤩

編輯時間:2021年3月20日

Very easy to use and has excellent customer service! Rachel was super helpful with the request we've made!

Cavalinho Canada
加拿大
使用應用程式 接近4年
2016年9月12日

This is the second store I have used Sweet Tooth on! Extremely easy to use and quick to set-up.
www.photoskin.com.au

Photoskin
澳洲
使用應用程式 接近4年
2021年9月10日

Actually the best rewards program available! I've been using Smile for 3 years and I will be stanning forever

Outtire
美國
使用應用程式 接近4年
Smile.io 已回覆 2021年9月13日

That's SO amazing to hear 😍
Thank you so much for sharing, and for sticking with us for so long!! Here's to many more years working together 🥂

編輯時間:2023年12月14日

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
美國
使用應用程式 接近4年
Smile.io 已回覆 2023年12月13日

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David

2023年9月15日

The customer service is outstanding, I talked to a woman named Hannah and she fixed all my problems and questions and walked me through everything.

Clean-eez
美國
使用應用程式 接近4年
Smile.io 已回覆 2023年9月16日

Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help!

The Smile Team :)