Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

評價 (6,442)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年7月16日

I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!

ARK Skincare
英國
使用應用程式 接近4年
Smile.io 已回覆 2024年7月17日

Thank you for your review! It's great that our support gave you easy and clear solutions to your question :)

2024年9月2日

Lynn has a superb work today. Thanks so much to her and Smile's team.

HEGIRA
馬來西亞
使用應用程式 接近4年
Smile.io 已回覆 2024年9月4日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

編輯時間:2024年6月8日

Lisa, the COO reached out to me to resolve a problem I had as a small business. Lisa made it work for my bakery and we can therefore now stay with Smile. Not many companies go the extra mile like Smile did and I command Lisa and Smile for doing so. I am looking forward to continue to grow with Smile Rewards! Big Big Thank You!

Previously I have let Smile know the following...This was a wonderful app until they switched it from free to paid per order as some of our orders are 3.99 and therefore cannot justify paying $199US /month just because we have over 2000 small orders per month. it should not be based on amount of orders as it is discriminating when you do lots of small orders. After it was switched over I could still edit customer profiles for awhile but not anymore - very very frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed!

The Bread Essentials
加拿大
使用應用程式 大約4年
Smile.io 已回覆 2024年5月31日

Thank you for taking the time to share your feedback with us. I have reached out to you via email to work towards a resolution. I am confident that we can find a solution for your business.

-Sarah

2024年8月15日

Customer service is prompt, professional, and they help from a growing company perspective.

Airthereal
美國
使用應用程式 1年多
Smile.io 已回覆 2024年8月17日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

2024年7月5日

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

The Eczema Company
美國
使用應用程式 3個月
Smile.io 已回覆 2024年7月23日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024年8月21日

Great app and excellent customer service!

Ingrid Press
美國
使用應用程式 2年多
Smile.io 已回覆 2024年8月23日

Thanks for taking the time to leave us a review! 💛

2024年7月8日

Great App with Awesome Support.
They really superfast to solve my issued.
Keep it on, Smile Team. Don't forget to always keep your SMILE!

Many thanks.
Eric

Ticket To The Moon
印尼
使用應用程式 1年多
Smile.io 已回覆 2024年7月10日

Thanks for your lovely review Eric! We are glad your issue was solved quickly :)

2024年8月12日

Great app and excellent customer service.

Red Mills Store
愛爾蘭
使用應用程式 接近4年
Smile.io 已回覆 2024年8月15日

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

2024年10月22日

Thank you very much! Quick to respond to questions and resolve them

VapeBest
加拿大
使用應用程式 4個月
Smile.io 已回覆 2024年10月23日

Thank you for taking the time to leave this lovely review!

2024年8月19日

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Pawsync
美國
使用應用程式 大約2個月
Smile.io 已回覆 2024年8月21日

Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩
- Angie and the Smile Team ✨