Smile: Loyalty & Rewards
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
評價 (6,442)
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I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!
Thank you for your review! It's great that our support gave you easy and clear solutions to your question :)
Lynn has a superb work today. Thanks so much to her and Smile's team.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Lisa, the COO reached out to me to resolve a problem I had as a small business. Lisa made it work for my bakery and we can therefore now stay with Smile. Not many companies go the extra mile like Smile did and I command Lisa and Smile for doing so. I am looking forward to continue to grow with Smile Rewards! Big Big Thank You!
Previously I have let Smile know the following...This was a wonderful app until they switched it from free to paid per order as some of our orders are 3.99 and therefore cannot justify paying $199US /month just because we have over 2000 small orders per month. it should not be based on amount of orders as it is discriminating when you do lots of small orders. After it was switched over I could still edit customer profiles for awhile but not anymore - very very frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed!
Thank you for taking the time to share your feedback with us. I have reached out to you via email to work towards a resolution. I am confident that we can find a solution for your business.
-Sarah
Customer service is prompt, professional, and they help from a growing company perspective.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Great app and excellent customer service!
Thanks for taking the time to leave us a review! 💛
Great App with Awesome Support.
They really superfast to solve my issued.
Keep it on, Smile Team. Don't forget to always keep your SMILE!
Many thanks.
Eric
Thanks for your lovely review Eric! We are glad your issue was solved quickly :)
Great app and excellent customer service.
Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!
Thank you very much! Quick to respond to questions and resolve them
Thank you for taking the time to leave this lovely review!
It's very intuitive to use. Seamless experience. Their customer service is excellent too!
Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩
- Angie and the Smile Team ✨