Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,623)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年3月14日

We were having issues with the app. After reaching out and trying to figure it out with a previous employee, with unfortunately no success, Joana stepped in. She answered allllll my questions and only rested once everything was resolved. We reviewed a lot of information, and at the end of the day, she was very communicative, patient, and great to work with. We do like the loyalty app; it is a little expensive each month to add more buildable features, but at the end of the day, it is still great.

A great feature to add on would be to show both online and in-store shoppers the points on the receipt/checkout that they have accumulated after that purchase, and a summary of total points.

Thank you thank you!

Monica's Gourmet Cookies
美國
使用應用程式 大約2年
Smile.io 已回覆 2023年3月15日

Joana is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

2015年11月27日

Excellent program, already seeing results! Highly recommend!

Rubbermoon
美國
使用應用程式 大約2年
2022年8月25日

so far so good, and I really like their support Team. I talked to Nicole... Testing and all is awesoe

frenchpharmacy.com
美國
使用應用程式 大約2年
Smile.io 已回覆 2022年8月25日

It was great chatting with you today! We really appreciate you taking the time to leave a review. Thanks so much! We're so happy that you are enjoying Smile so far. Don't hesitate to reach out if you need anything 💛 Nicole

2017年3月5日

Excellent app! Excellent support!

Emacpearls
美國
使用應用程式 大約2年
2021年1月15日

Best user experience and even better customer support. totally recommend it, even with the free plan :)

The Organic Republic
西班牙
使用應用程式 大約2年
Smile.io 已回覆 2021年1月16日

Thank you so much for using Smile and for the 5-star rating! 😄

2016年8月22日

great software so far... quick feedback / response to inquires thank you from @keephealthyinc www.keephealthyinc.com

Keephealthyinc
美國
使用應用程式 大約2年
2023年10月12日

Excellent company to deal with, they are so prompt at replying to any queries. I had recent dealings with Hannah and she went above and beyond to assist our query. Definitely would recommend.

Pet & Country
英國
使用應用程式 大約2年
Smile.io 已回覆 2023年10月13日

Thanks for leaving a review! We agree that Hannah always goes the extra mile 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2023年12月4日

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

M. A. G. Unique
加拿大
使用應用程式 大約2年
Smile.io 已回覆 2023年12月6日

Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖

We'll be here if you need anything else at all 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

2017年6月19日

easy to install, easy to keep track of rewards, great app!

Shop Amabie
美國
使用應用程式 大約2年
2020年5月7日

This app was really easy to install and customize even on the free plan. There are a few things I would like to do that aren't available on the free plan, I'm not quite ready to upgrade but even so, on the free plan I can reward points for social sharing, signing up and purchasing and reward vouchers for referrals which were the main things I was looking for. I have reached out to customer services with a couple of questions and they have been great, quick to respond and really helpful

Vida Eco Shop
英國
使用應用程式 大約2年
Smile.io 已回覆 2020年5月11日

We love hearing about this kind of thing! Thank you so much for taking the time to share 💖 Please don't hesitate to reach out to support if we can help with anything else!