Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,634)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2024年12月16日

Lisa was awesome! Got back to me so quick with exactly the information I was looking for.

Piper & Scoot
美國
使用應用程式 接近2年
Smile.io 已回覆 2023年6月8日

Thank you for taking the time to leave your kind review. It was wonderful assisting you today and wish you much success with Smile! ❤️ - Jade & The Smile Team

2023年11月14日

I didn't want to upgrade my plan but needed to change a feature so Joana offered me a free month on the upgraded plan to help with my needs. Great customer service!

Munchie Mountain
美國
使用應用程式 接近2年
Smile.io 已回覆 2023年11月16日

Hey there! Thanks so much for taking the time to leave us a review. We were so very happy to hear that Joana was able to get you set up with a trial month of a plan that fit your needs 🙂

We'll be if you need anything while playing around with the new features!

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年1月8日

Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support

Rolling In Dough Bakery
美國
使用應用程式 接近2年
Smile.io 已回覆 2024年1月10日

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

2023年3月28日

Quick responses from customer service always! The answers are always helpful, clear and to the point.

Payton & Piper Boutique | A Pacific Northwest Clothing Company
美國
使用應用程式 接近2年
Smile.io 已回覆 2023年3月28日

Thanks so much for taking the time to leave this review ✨

— Smile Team 💛

2021年7月22日

I've been using this app for my rewards program, it's super easy to use and they have a great support!

NewCo Beauty
美國
使用應用程式 接近2年
Smile.io 已回覆 2021年7月24日

Thanks for the fantastic feedback! We're happy to hear that Petrit was able to help you with your loyalty needs 😄

編輯時間:2024年3月1日

Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.

Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.

Par-Tee Golf
加拿大
使用應用程式 接近2年
Smile.io 已回覆 2024年1月6日

Hi there,

Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.

- Sarah and the Smile team

2020年5月14日

We had a little snafu with a customer trying to take advantage of the referral link system and within 3 minutes of being on a chat with the Smile team we had discovered the loophole, blocked the cheating customer, and set ourselves up for success in the future.

Every person we have contacted at Smile is professional, kind, and quick! This app is easy to use and to customize. We can't wait to grow with Smile!

The Sis Kiss
美國
使用應用程式 接近2年
Smile.io 已回覆 2020年5月19日

Thank you so much for your amazing review 💖 We're so glad our support team was able to help.

Take care & stay safe!

2022年8月23日

I'm just getting started with Smile , trying to get a good foundation. Lisa answered my question very quickly and directly. When I asked a follow up that wasn't her area of expertise she quickly referred me to the team that should be able to help.

Drink Italian
美國
使用應用程式 接近2年
Smile.io 已回覆 2022年8月24日

Thank you for leaving us a review! Lisa is a rockstar, so glad she was able to connect you with a solution! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

2016年3月19日

From the very first page, this app is so smooth and easy to use. This is the most helpful and polished app I've used with shopify yet!

Alber Road Childrens Wear
美國
使用應用程式 接近2年
2023年11月11日

Very helpful customer service and app seems to be working well!

West Berkshire Roastery
英國
使用應用程式 接近2年
Smile.io 已回覆 2023年11月14日

Thanks so much for leaving a review! It means a lot to us. We are here to help if you need anything else :)