Smile: Loyalty & Rewards , 6,010 則評價
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Lynn was prompt, courteous, and was able to answer our questions.
Thanks so much for taking the time to leave a review! <3 We are happy to hear that Lynn could help!
Yours in Loyalty,
✨ The Smile Support Team ✨
Lynn is great! The app is amazing! Has really helped my business continue to grow.
Thanks for leaving us a review! So happy to hear that Lynn was able to help you and that Smile has helped your business grow. This is what we're here for :)
Yours in Loyalty,
✨ The Smile Support Team ✨
The app provides what you need for good loyalty program. I wish there would support for more languages (even to translate manually).
Thank you for your review and honesty here! It's something we'll keep in mind when releasing new features to our app. If we can help with anything else please let us know!
I’m new to the app, and Jade has been fantastic in helping me navigate a customer question! Thank you so much!
Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖
If you need any help, please do not hesitate to reach out.
Joana sorted out my issue out in seconds. Great service.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Brandon helped me with my questions today.
Very quick response time, answered my question simply and even gave me all the neccesary links to create a QR code to refer people to sign up whilst shopping in store.
10/10 service
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
We have used Smile for ages now, its a good app and customers love it. We use it instore and online with great success. Customer support is always speedy and great!
Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
I might have to uninstall this app. It's difficult to integrate, and customer support have refused to offer the support I need (even on the $199 per month plan) to get up and running. If they can manage to help me get set up, I'll be happy to change my review and rating.
Update: They did a great job getting me up and running after I left this review and after customer service told me I couldn't get support via screen share. The person who did meet me on screen share was very kind and helpful. She said that the person who chatted with me was misinformed.
Thanks for taking the time to leave a review and I'm sorry you're having a bad experience. I've reached out directly to help you get set up and answer any questions.
- Angie & the Smile Team
Simple et facile d'utilisation, et le service à la clientèle est très réactif.
Merci beaucoup d'avoir pris le temps de laisser un avis ! Nous apprécions vraiment vos gentils mots 🙏
Votre fidélité,
✨L'équipe d'assistance Smile ✨