Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (3,966)

整體評分
4.9
各級評分數量
  • 90% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年2月16日

The Smile customer service is so helpful to get our programs up and running. Really appreciate the quick turnaround on responses and level of detail provided in the instructions.

Baby's Only
美國
使用應用程式 大約1個月
Smile.io 已回覆 2024年2月18日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2016年8月1日

Just installed this free app. Just what we've been looking for as we want to thank our returning loyal customers.

Diabetes Meals Online
澳洲
使用應用程式 大約1個月
2021年9月16日

As a new shop owner, I wanted to start a rewards program. When searching for a reliable one, I came across Smile and the set up made it so easy to start a program. As my business grows, I plan to upgrade some features soon.

Ageless Apothecary
美國
使用應用程式 大約1個月
Smile.io 已回覆 2021年9月17日

Thank you so much for your 5-star review💖

Setting up a rewards program is a great tool to drive more traffic to your store!

We can't wait to see you grow! 💖

編輯時間:2022年12月13日

Awesome customer service! App is solid and easy to use! I recommend Smile over other reward program apps!

DOWN APPAREL
美國
使用應用程式 大約1個月
Smile.io 已回覆 2022年11月27日

Thank you for taking the time to leave feedback on our pricing. We are always looking for ways to improve and better support small businesses.

For some context on our pricing structure, we price based on features, instead of pricing based on the number of orders your shop receives or the number of customers that you have, like most of our competitors. It is our hope that with this pricing structure we can help small businesses grow, instead of punishing them for growth. This is why we offer different features at different price levels, and recommend adding more features as your business grows. You can run a successful rewards program and increase repeat purchases on any of our plans, even free.

That being said, it sounds like you are specifically interested in the Growth Plan ($199/month). I reached out to you personally to learn more about what you are specifically looking for with this plan. We'd love to find a way to make Smile work for you.

💛 Nicole & the Smile team

2022年6月8日

Smile customer service is excellent - shout out to Jade! We haven't launched quite yet so we cannot offer a fair review about the app in a live environment, but we are confident in the ability of this app.

FSAProshop
美國
使用應用程式 大約1個月
Smile.io 已回覆 2022年6月8日

Thanks so much for taking the time to leave a review- We look forward to you growing with Smile! -Jade <3

2018年10月17日

I'm excited to get Smile humming on our site. We've had it live for about a month now and have been pleased with the initial results. The support to get the app live was fantastic, and they've provided prompt support when I've needed help (mad props to Elli!).

Bubba's Fine Foods
美國
使用應用程式 大約1個月
2021年8月18日

Smile is easy to install and use. Also, they have great customer service, we had an issue and they created a custom plan for us!

Fitzer Agua Mineral Brava
墨西哥
使用應用程式 大約1個月
Smile.io 已回覆 2021年8月19日

Thank you so much for your review and feedback 💖

2023年12月20日

The Smile team was great in helping us select a plan that best meets the needs of our company while still being cost effective. They were also very quick to respond when we had an issue with the Smile app and providing instructions and support to help us fix the issue. Wonderful customer support!

Nerdy Nuts
美國
使用應用程式 2年多
Smile.io 已回覆 2024年1月6日

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

編輯時間:2024年4月17日

Easy to use and works as intended.
Support team is helpful and will try to solve the problems you have with the app until it is no longer a problem. They'll also help you understand anything you have questions about the app. Highly recommended!

Sutra Silk
馬來西亞
使用應用程式 大約1個月
Smile.io 已回覆 2024年4月13日

Thank you so much for the 5-star rating 💖

2020年10月7日

Rachel was incredibly helpful with our setup and answering our questions. We look forward to using the rewards programming.

My TickTalk
美國
使用應用程式 大約1個月
Smile.io 已回覆 2020年10月9日

Thank you so much for your 5-star review! We agree - Rachel is super helpful! 💖