Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,708)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年11月13日

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!

Sandra Velandia
美國
使用應用程式 接近4年
Smile.io 已回覆 2024年11月15日

Thanks for leaving a review! We agree that Ezra is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年1月21日

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

West Coast Mint
美國
使用應用程式 11個月
Smile.io 已回覆 2025年1月23日

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)

2024年12月3日

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and professionalism. Definitely a great experience!

Thanks again, Ezra!

Pacific First Aid
加拿大
使用應用程式 6個月
Smile.io 已回覆 2024年12月4日

Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年1月3日

Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!

HOW TO CAKE IT
加拿大
使用應用程式 大約5年
Smile.io 已回覆 2025年1月5日

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年1月9日

I had the pleasure of working with Shelby from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, responding quickly and guiding me through the issue with ease. Thanks to her clear communication and quick resolution, we were able to solve the problem in no time. A big thank you to Shelby for providing excellent support!

Filler Lux™
美國
使用應用程式 6個月
Smile.io 已回覆 2025年1月10日

Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️
- Shelby

2024年12月5日

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

The Oil Bar
美國
使用應用程式 5年多
Smile.io 已回覆 2024年12月7日

So glad Shelby was able to assist you and thank you for your lovely review! :)))

2024年12月11日

Smile makes creating a rewards program easy!
They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!

Skincare for Weirdos
加拿大
使用應用程式 7個月
Smile.io 已回覆 2024年12月13日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2025年1月16日

Works well, customer service has been great. Customers love it!

Vape Pen Sales
美國
使用應用程式 3年多
Smile.io 已回覆 2025年1月17日

Thank you so much for the lovely review!

It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ever anything else we can do for you, don’t hesitate to let us know—we’re here for you!

Lynn- Smile Team✨

2025年1月23日

Good experience with customer support, quick service from Lynn

Leina & Fleur
澳洲
使用應用程式 7年多
Smile.io 已回覆 2025年1月25日

Thanks for taking the time to rate us 5 stars!

Smile Team✨

2025年1月31日

Awesome and friendly service. Been a happy customer for over 3 years....

Energize Health
南非
使用應用程式 4年多
Smile.io 已回覆 2025年2月1日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂