Smile: Loyalty Rewards Program

Another wonderful customer support experience this time with Jade - who not only helped me start Smile with my second website but even went into the back end and recommended reward changes. MORE OF THIS!! It takes a village. Thank you Jade for your support!

Excellent support and fast response time

Es una maravilla de aplicación, incluso en el plan gratuito se te ofrecen muchas opciones de personalización.
La atencion al cliente es de lo mejor que he visto.
No dudes en probarla.

Easy to use and the customer service is very helpful and fast at answering my questions

I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.

I just signed up for this app. I received more than 10 new customers to sign up within the first day, Lisa was very helpful when I had questions.

Lisa, the COO reached out to me to resolve a problem I had as a small business. Lisa made it work for my bakery and we can therefore now stay with Smile. Not many companies go the extra mile like Smile did and I command Lisa and Smile for doing so. I am looking forward to continue to grow with Smile Rewards! Big Big Thank You!

Previously I have let Smile know the following...This was a wonderful app until they switched it from free to paid per order as some of our orders are 3.99 and therefore cannot justify paying $199US /month just because we have over 2000 small orders per month. it should not be based on amount of orders as it is discriminating when you do lots of small orders. After it was switched over I could still edit customer profiles for awhile but not anymore - very very frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed!

To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.

Mise en place facile, support réactif et clair !

Very helpful advise from Shelby! easy to navigate and clear information.