Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

評價 (6,547)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年8月9日

Great app, great customer service

Mococo
英國
使用應用程式 大約2個月
Smile.io 已回覆 2024年8月10日

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

2024年11月8日

Great Application & Professional Support!

TEA ONE SUPPLY
摩洛哥
使用應用程式 大約2小時
Smile.io 已回覆 2024年11月9日

Thanks for taking the time to leave us a review! 💛

2024年7月30日

The customer service was phenomenal! As a new user, the support team made it very easy to migrate our customers, showed me how to use the new point system & was available with me for well over an hour to assist. Thank you so much!

La Terre
美國
使用應用程式 大約2小時
Smile.io 已回覆 2024年7月31日

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024年7月25日

Reading some worrying reviews and too many without a reply, although most are positive.

Only installed the app yesterday so this might not be the best feedback (I can always update).

They would love charging you based on the number of orders but with the free plan the customers don't get to see the points on the product page, account page, checkout and post purchase. The customers are also limited in redeeming the points at the checkout.

So on one side, Smile.io would love to make more money if we generate more orders, while restricting our customers experience with their reward system and ultimately our growth and Smile's. This makes no sense.

The Foalyard
英國
使用應用程式 大約12小時
Smile.io 已回覆 2024年7月26日

Hey there! Thank you for taking the time to leave a review. Someone from our team will be reaching out to you via email to help out here.

2024年7月8日

Good customer service and dev support.

Nurserylive
印度
使用應用程式 3年多
Smile.io 已回覆 2024年7月23日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

2024年6月14日

Lisa provided fantastic service, helping me add the Smile app to my updated theme. A lot of my customers enjoy using the Smile app. It is simple and easy to use.

Immune Boost Naturals
美國
使用應用程式 7個月
Smile.io 已回覆 2024年6月17日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024年6月7日

The customer service is great with this app! Lisa was a big help, and super friendly and responsive.

Wildflowers
美國
使用應用程式 大約6年
Smile.io 已回覆 2024年6月10日

Thank you for your review, we are so glad Lisa was friendly and helpful :)

2024年6月20日

Great customer service and product for my boutique! Highly recommend.

Gold Apple Boutique
美國
使用應用程式 接近4年
Smile.io 已回覆 2024年6月22日

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年6月12日

Brandon was incredibly helpful and got back to me immediately to not only answer my questions but give great tips as well!

Door County Candle Co. & Candle Bar
美國
使用應用程式 大約1年
Smile.io 已回覆 2024年6月13日

Thank you for the review. We are so glad you found Brandon to be helpful (we think she's great too!) We are looking forward to watching your program grow!

2024年6月25日

Customer service is so helpful in setup and troubleshooting. We just launched, but very excited to see how this helps grow our business.

Resort to Style
美國
使用應用程式 26天
Smile.io 已回覆 2024年6月26日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa & Shelby - Smile Team✨