Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (3,959)

整體評分
4.9
各級評分數量
  • 90% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年6月26日

Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much

Art Inspirations Crafts UK
英國
使用應用程式 6個月
Smile.io 已回覆 2024年6月28日

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2025年1月16日

Works well, customer service has been great. Customers love it!

Vape Pen Sales
美國
使用應用程式 3年多
Smile.io 已回覆 2025年1月17日

Thank you so much for the lovely review!

It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ever anything else we can do for you, don’t hesitate to let us know—we’re here for you!

Lynn- Smile Team✨

2024年10月24日

Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!

Estella Collection
美國
使用應用程式 9天
Smile.io 已回覆 2024年10月26日

Thanks for leaving a review! We agree that Lynn is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年9月10日

Great app with very deep features. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend!

BIGHORN Mountain Food
美國
使用應用程式 4個月
Smile.io 已回覆 2024年9月12日

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024年10月9日

After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.

The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.

Bossanova Wine & Beer
加拿大
使用應用程式 26天
Smile.io 已回覆 2024年10月12日

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)

2025年1月15日

Excellent customer service. Shelby is always very helpful.

lovingthyselfrocks
美國
使用應用程式 2個月
Smile.io 已回覆 2025年1月18日

Thanks so much for taking the time to rate us 5 stars! 🤩

編輯時間:2025年3月11日

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Jade has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
西班牙
使用應用程式 11個月
Smile.io 已回覆 2024年11月23日

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

2024年9月9日

Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)

Melvin & Hamilton
法國
使用應用程式 6個月
Smile.io 已回覆 2024年9月11日

Thank you for your review and feedback - this is something we will definitely look into and keep you updated with.

We are very glad to hear that our customer support were helpful in trying to find a solution for you!

2025年2月11日

Lynn was very quick to answer and resolve my issue! Thank you!

Discovery Decants
美國
使用應用程式 1天
Smile.io 已回覆 2025年2月13日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

2025年3月25日

the team is very helpful

BeeVitamins
澳洲
使用應用程式 8個月
Smile.io 已回覆 2025年3月28日

We are so glad to hear that you had great support from our team! Thank you for this review.