Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,641)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2017年4月15日

Set up very easy, lovely user friendly interface that's made for real people - nicely done Sweet Tooth! However it's disappointing that you can't edit some really basic colour choices as part of the 'customise' process...unless you upgrade of course!! Almost deleted the App when I realised this as I feared the whole 'Free' thing would have too many limitations. But, persevered largely because of ...

That Pedal Show Shop
英國
使用應用程式 1年多
2021年3月10日

Only 3 star because there isn't Italian Language. I think you can improve it with other languages...

bunnyslove
瑞士
使用應用程式 1年多
Smile.io 已回覆 2021年3月10日

Hello! Thank you for sharing your open and honest feedback. We rolled out the translations feature relatively recently (right at the end of 2020), and so we're being careful ...

2020年6月26日

i am not very computer sabby, this point system is confusing- customer purchased an item. did not use credits and it automatically deducted 500 points from her acct without using her earned points. Im very confused!

hpl jewelry
美國
使用應用程式 1年多
Smile.io 已回覆 2020年6月26日

Hey there! Thank you for taking the time to leave us a review! I'm so sorry to hear that you're finding the points program confusing. We'll send you over an email to help out ...

2020年1月7日

I’ve used this app for 3 months on the 50$/month plan. It looked like a great concept at first, but for such a high price it lacks several important features (or only makes them available on a 200$/month plan) :

There is no analytics or any kind of way to view how customers spend their points (or if they even do) on the 50$ plan.

A major feature that’s also missing is the integration with ...

Kurafuchi
法國
使用應用程式 1年多
Smile.io 已回覆 2020年1月8日

Hi there! Thank you for your honest review :) We'll send you over an email to help out!

2023年11月8日

Limitation on POS filter.

MS. READ (M) Sdn Bhd
馬來西亞
使用應用程式 大約1年
Smile.io 已回覆 2024年7月28日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any ...

編輯時間:2017年1月13日

The loyalty discounts are based on discount codes. Shopify still doesn't allow multiple discount codes on one order, so if you use discounts regularly this is a waste of time.. for now.

Wig Galaxy
美國
使用應用程式 大約1年
2016年11月25日

I really like this app. It's just too expensive for a small business that's just starting out. I really hate that you cant name your discounts unless you spend $200 a/m. You'd think that would be a basic feature but its not which means that if you want to customize a reward for a certain promotion or customer you can't do it. Other than that the app is great and serves a good purpose for any ...

The Amp Or Die Website
美國
使用應用程式 大約1年
2019年1月22日

I can't redeem the customers points at point of sale. I can see the dropdown in Shopify POS that says "redeem this customer's points" but all it does is show me the customer and how many points. It doesn't give me the option to redeem. I then have to go to the website (time consuming for the customer) and pull the code and type it in. Please fix this.

Hadwin House
美國
使用應用程式 大約1年
2023年7月21日

The app is OK, it does what it's supposed to but to be honest I'm considering pulling it because the pricing structure is so ridiculous.

The basic level beyond the minimal free plan jumps to a massive $50/month and you don't really get much for that and then for simple things like analytics to show you whether the app is really generating much return on the monthly cost you have to be on the ...

Cutting Edge Knives
英國
使用應用程式 大約1年
Smile.io 已回覆 2023年7月22日

Thank you so much for taking the time to leave us feedback. We are always looking for ways to improve and value your thoughts and ideas. We sent an email with additional ...

2021年3月31日

I had this app for a little over a year, and it was great. It wasn't until a couple months ago my store started to slow down. Many factors in my speed test pointed to this app. I reached out to CS, they assured me all was fine. But today i decided to remove the app, and my website has improved so much speed wise. I dont know what the issue was, maybe a bug. I don't know. But sadly i had to remove ...

Three little bows
英國
使用應用程式 12個月
Smile.io 已回覆 2021年3月31日

Hey there! Thanks so much for your detailed feedback & review. We've sent over an email to help out! :) Looking forward to hearing from you soon!