Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,708)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年12月19日

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
美國
使用應用程式 大約2年
Smile.io 已回覆 2024年12月22日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024年12月7日

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!

Love this company to reward loyalty to my customers!

Antler Guyz
加拿大
使用應用程式 接近4年
Smile.io 已回覆 2024年12月9日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2025年1月10日

Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!

Better Bushcraft
美國
使用應用程式 11個月
Smile.io 已回覆 2025年1月12日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年11月22日

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
西班牙
使用應用程式 8個月
Smile.io 已回覆 2024年11月23日

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

2024年11月30日

5/5 - Incredible Support Team!
I’ve been using Smile.io on my website, 4u2heal.ca, and the app has been great for rewarding my customers! What really stands out, though, is the amazing support team. Maggie went above and beyond to help me troubleshoot a design issue, and her dedication to finding a solution was truly impressive.

Not only did she explain the issue clearly (apparently, something about a "z-index" ), but she also took the time to make me feel at ease about the process. Even when I hesitated to give collaborator access (because I'm super protective of my Shopify store), Maggie was understanding and professional.

It’s clear this team cares about their product and their customers. I’d recommend Smile.io not just for the app, but for the fantastic humans behind it. Maggie, you rock!

4U2Heal
加拿大
使用應用程式 3個月
2024年12月15日

several agents replied to my questions quickly very friendly and helpful even for a basic plan user...

Vshine Silk and Shine
英國
使用應用程式 大約1年
Smile.io 已回覆 2024年12月17日

Thank you for taking the time to review Smile! We really appreciate it 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!


Smile Team ✨

編輯時間:2024年12月18日

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
美國
使用應用程式 大約1年
Smile.io 已回覆 2024年11月29日

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!

2024年12月6日

We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.

Avital's Apiaries
美國
使用應用程式 大約3年
Smile.io 已回覆 2024年12月8日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2024年11月21日

I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!

The Stackhouse Printery
美國
使用應用程式 1年多
Smile.io 已回覆 2024年11月23日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年11月17日

Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.

BAIE Wines
澳洲
使用應用程式 4年多
Smile.io 已回覆 2024年11月20日

Thank you for taking the time to leave us a 5-star review! 🤩 We look forward to watching your loyalty program thrive!