Smile: Loyalty & Rewards , 5,969 則評價
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a good app, its very easy to setup!! im happy..
I have just added this app to my store. It is very easy to install. I especially appreciate all the step by step guidelines and the videos. I can't wait to see how my customers engage with the rewards program.
I loved it allot. honestly I highly recommend it !!
So far this looks like it will be an extremely helpful tool! Awesome!
Customer service is absolutely the worst! They told us to upgrade to 200$ plan to get the features we wanted, then after the upgrade, it turned out the features were only available on the 600$ plan, tried to downgrade literary 3 days later, been back and foward with customer service to get a refund for almost 2 weeks now, they still didn't refund!!! It is not the first time they are being super shady with billing!!!
We appreciate you taking the time to write in and leave feedback. I sent you a private message so that we can get this all sorted out for you ASAP.
I also took a look over your account and can see that you were automatically credited the difference between the plan you were on before and the plan you downgraded to. This credit will be applied to future invoices of your new plan automatically. I also sent a message to our Billing department so that they can see about getting you a refund instead of a credit if that is your preferred method.
As for the features, I reached out with further clarification on the features and plans, and a little gift on us, for any confusion.
Please let us know if there is anything else we can do. Don't hesitate to reach out if you need anything else.
💛 The Smile Team
Awesome app, my customers love it!
This is a MUST HAVE app for every e-commerce store! Allowing customers to earn points and rewards by purchasing and referring friends is ingenious. It was simple to set up and activate! I LOVE IT!
Thank you for the five-star review and all the positive feedback! 😄
There is a free option which was a great place for us to start. Once we got a hang of it, it was super easy to use & works great for a small e-commerce
Thanks for your review! We are so glad you found the app easy to use and you're enjoying all of the features!
- Hannah & The Smile Team :)
So far so good, super easy set up!
Like the app so far. Very user friendly. I like the free plan start up option in conjunction with Shopify. I would give it 5 starts but my only real issue is the pricing for the basic plan. I feel $59 for the basic plan is just too much. Most basic plans I researched run about $20-$30. Depending on how much sales traffic this app helps generate when I no longer qualify for the free plan will determine if Spending $59 a month will be worth it...