Smile: Loyalty & Rewards , 6,014 則評價

整體評分
4.9
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年9月27日

Jade was so helpful! We were having issues importing codes and she was brilliant and sorted it all out for us. Honestly, it is rare to actually speak to someone on a live chat who can assist as easily as Jade did.
She is a real credit to Smile and we hope to speak to her again in the future if we need help!
Thank you Jade! You deserve a HUGE pay rise! :)

Bee Equipment
英國
使用應用程式 6年多
Smile.io 已回覆 2023年9月28日

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

2023年11月1日

Really easy to use, and support is always really helpful. Just had a BFCM Prep call with Mackenzie Crary, and she was absolutely amazing - some fantastic ideas, well done!

Doll Face House of MakeUp
英國
使用應用程式 接近3年
Smile.io 已回覆 2023年11月3日

Thanks so much for taking the time to leave this review! We agree that Mackenzie is exceptional 🤩🤩🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨

2023年10月6日

We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify.
We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia

My Own Design
加拿大
使用應用程式 8個月
Smile.io 已回覆 2023年10月9日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

編輯時間:2024年3月4日

Early stages of using this app, but so far it seems really intuitive with great functionality. Customer service experience has also been amazing, especially with helping me to set up the referral program. Excited to use it further!

OLOE
澳洲
使用應用程式 5個月
Smile.io 已回覆 2023年10月31日

Thanks so much for taking the time to leave us a review! We're so glad to hear the positive feedback and we cannot wait to watch your business grow as you scale things up 🚀

We're here if you need anything else!

Yours in Loyalty,

✨ The Smile Support Team ✨

2023年10月11日

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
美國
使用應用程式 大約4年
Smile.io 已回覆 2023年10月13日

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2023年10月30日

Useless unless you pay, you cant even edit your programs without paying. cancelled

BountyBox
南非
使用應用程式 3年多
Smile.io 已回覆 2023年11月1日

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience.

2024年5月17日

Lynn was very helpful! I am just getting started with the app and she was able to help me get started on the right foot! She took a lot of time to answer ALL of my questions and even helped me with an update I was having trouble with on my website. She was incredibly patient and went above and beyond!

Dwell Home Co.
美國
2023年10月5日

Smile is a great app for rewards! We recently upgraded our plan and had a minor issue that came up when switching over. Lisa from chat support was super quick to answer our questions and get everything going successfully. Highly recommend!

Disciple Threads
美國
使用應用程式 2年多
Smile.io 已回覆 2023年10月6日

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

2023年10月24日

What an amazing app! Keeps all my customers coming back and I have to mention Lisa from customer support is AMAAAAZINGGG, if every app had someone like that, e-commerce would be a bette place

Kenny's Meals
美國
使用應用程式 大約1年
Smile.io 已回覆 2023年10月26日

Thanks for leaving a review! We think Lisa is pretty excellent too 🤩

Don't hesitate to reach back out if you have any questions. We're always here when you need us! 💛

2023年10月20日

David was a great help for us as we struggled to figure out how to do the setup. His answers via email were super easy to understand - having everything in writing is easier for my brain than following along on video. Perfect!

Intimate Wellbeing
加拿大
使用應用程式 1年多
Smile.io 已回覆 2023年10月24日

Thanks for leaving a review! We agree that David is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨