Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,711)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年4月2日

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
澳洲
使用應用程式 4年多
Smile.io 已回覆 2024年4月4日

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年7月3日

I recently had the pleasure of receiving assistance from Lynn at Smile.io, and I cannot express enough how grateful I am for her exceptional support. From the very beginning, I was having a lot of difficulty navigating through some of the features and functionalities of the platform. However, Lynn was there to guide me every step of the way.

Lynn's patience and dedication were evident throughout our interactions. She took the time to thoroughly understand the issues I was facing and provided clear, step-by-step instructions to resolve them. Her explanations were always easy to follow, and she made sure that I was comfortable with each step before moving on to the next.

What truly stood out was Lynn's unwavering commitment to ensuring that I had a positive experience. She never rushed through our conversations and was always willing to go the extra mile to help me understand the solutions. Her friendly and professional demeanor made the entire process much less stressful and more manageable.

In addition to her technical expertise, Lynn's customer service skills are truly commendable. She was always prompt in her responses and consistently provided helpful and insightful advice. It's clear that she genuinely cares about her clients and takes pride in her work.

Given the outstanding level of service that Lynn provides, I firmly believe that she deserves recognition and a raise for her hard work. Her dedication to helping customers and her ability to make complex issues seem simple are invaluable assets to Smile.io. Lynn's support has not only resolved my issues but also left me with a very positive impression of the company.

Thank you, Lynn, for your exceptional service and for making my experience with Smile.io so much better. Your efforts are greatly appreciated!

SVNE Organics
英國
使用應用程式 大約1個月
Smile.io 已回覆 2024年7月6日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年10月11日

La atención al cliente es genial ,me atendió Joana una gran profesional

J&M
西班牙
使用應用程式 大約1個月
Smile.io 已回覆 2024年10月12日

Muchas gracias, Juan!

2024年7月16日

I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!

ARK Skincare
英國
使用應用程式 接近4年
Smile.io 已回覆 2024年7月17日

Thank you for your review! It's great that our support gave you easy and clear solutions to your question :)

2024年4月26日

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Love Olive Co
美國
使用應用程式 接近4年
Smile.io 已回覆 2024年5月10日

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年2月23日

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

The Black Bow Jewelry Company
美國
使用應用程式 5年多
Smile.io 已回覆 2024年2月27日

Thanks so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年10月28日

Amazing app

Serenity Scents NE
英國
使用應用程式 大約11小時
Smile.io 已回覆 2024年10月30日

Thank you for the 5 star review!

Smile Team ✨

2024年11月14日

Réponse rapide et pro. Parfait

OSAKE
法國
使用應用程式 大約1個月
Smile.io 已回覆 2024年11月16日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024年6月5日

Smile's support was quick, thorough, and thoughtful when I had an issue with my widget not showing up correctly.

Humarian
美國
使用應用程式 5年多
Smile.io 已回覆 2024年6月7日

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

2024年5月3日

Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.

Another Nine
美國
使用應用程式 9個月
Smile.io 已回覆 2024年5月10日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Jade - Smile Team✨