Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,640)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年12月4日

The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement.
Smile's customer support has always been responsive, helpful, and friendly - nothing short of outstanding! We highly recommend the Smile app for your customer loyalty needs!

Day Designer
美國
使用應用程式 1年多
Smile.io 已回覆 2024年12月6日

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

編輯時間:2025年1月15日

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!

Updated to add: Lynn was attentive to my needs and got everything sorted out quickly!

Preggy Plus
千里達及托巴哥
使用應用程式 2年多
Smile.io 已回覆 2024年12月13日

We smiled reading this review! Thank you so much :)

2025年1月10日

Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!

Better Bushcraft
美國
使用應用程式 11個月
Smile.io 已回覆 2025年1月12日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年2月26日

The app is super great and it helps you a lot to keep loyal customers and get new ones. The support is stunning and the Smile team will help you in anything you need. I totally recommend using this app.

Enspirar
西班牙
使用應用程式 3個月
Smile.io 已回覆 2025年2月27日

Thanks for leaving us a 5-star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

2024年12月11日

Smile makes creating a rewards program easy!
They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!

Skincare for Weirdos
加拿大
使用應用程式 7個月
Smile.io 已回覆 2024年12月13日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2024年11月11日

We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally.

The level of customer service has been outstanding, and it’s clear that the team truly cares about their users. This experience has given us confidence in the app, and we’re now considering upgrading to a paid plan. Highly recommend this app to any store owner looking for a reliable and user-friendly solution!

ourCommonplace
挪威
使用應用程式 大約3年
Smile.io 已回覆 2024年11月12日

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))

2024年11月29日

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

RAVE Coffee
英國
使用應用程式 4年多
Smile.io 已回覆 2024年11月30日

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩

2024年12月19日

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
美國
使用應用程式 大約2年
Smile.io 已回覆 2024年12月22日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024年12月3日

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and professionalism. Definitely a great experience!

Thanks again, Ezra!

Pacific First Aid
加拿大
使用應用程式 6個月
Smile.io 已回覆 2024年12月4日

Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年12月5日

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

The Oil Bar
美國
使用應用程式 5年多
Smile.io 已回覆 2024年12月7日

So glad Shelby was able to assist you and thank you for your lovely review! :)))