Smile: Loyalty & Rewards

I SUPER recommend Smile's Rewards app! They have THE BEST support staff and the program has totally incentivized my customers to come shop again. LOVE IT!!!

We've only just started using this app but before jumping on board, we had tons of questions for the Smile team regarding what the app can do for our business and we can say for certain that the team went the extra mile to get us the answers we were looking for. Top support!

Initially the app was not getting properly installed, we were getting an error msg. Requested for tech support and received timely help. It was due to Smile's bad server on that day causing the issue. We reinstalled and its working fine. Thanks !

I really like this app. It's just too expensive for a small business that's just starting out. I really hate that you cant name your discounts unless you spend $200 a/m. You'd think that would be a basic feature but its not which means that if you want to customize a reward for a certain promotion or customer you can't do it. Other than that the app is great and serves a good purpose for any business that want's to reward their customers.

I can't redeem the customers points at point of sale. I can see the dropdown in Shopify POS that says "redeem this customer's points" but all it does is show me the customer and how many points. It doesn't give me the option to redeem. I then have to go to the website (time consuming for the customer) and pull the code and type it in. Please fix this.

Thanks to Lisa for helping to resolve my issue and give advise on different topics. I believe there are some improvement for Smile required or needs to be done but for now I'm happy with the service as free plan use.

Great customer support, great platform, and a great amount of customizability. I would definitely recommend Smile. Also they use gifs in their chats...so that's a win too. Support is always so much better with gifs.

So far, so good! My customers seem to be liking this new feature.

Thanks, Joshua for the great and fast support. Video recording was so helpful and helped me a lot in my Shop since I install the loyalty recently. totally recommend and fit our business needs in Saudi Arabia.

I would recommend to a friend, for sure. So far, easy experience implementing. Can't give it a 5 yet until I see some results. Thumbs up for sure.