Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

評價 (6,537)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2016年6月20日

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

Meindl New Zealand
紐西蘭
使用應用程式 5年多
編輯時間:2018年2月7日

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

Crate Crochet
澳洲
使用應用程式 大約5年
2022年3月18日

Easy to setup. Customers love it. Great chat-based customer service! ...............................

One Drop
美國
使用應用程式 4年多
Smile.io 已回覆 2022年3月19日

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

編輯時間:2024年7月5日

Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it.

Byron Bay Gifts
澳洲
使用應用程式 4年多
Smile.io 已回覆 2022年1月21日

Hi there,

Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion.

One of our experience team leaders has followed up with you directly to address this.

We look forward to working together to make things right.

2017年2月7日

Very good service that my loyal customers have taken advantage of. I am soooo grateful for this program. I want to open a storefront someday soon and this app gives me some practice creating brand and company loyalty with my online customers. I have the free version and it's pretty customizable for what I need at this time. I'm happy with the product.

Ivys Tea Co
美國
使用應用程式 4年多
編輯時間:2024年3月26日

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)

BEE-OCH
美國
使用應用程式 4年多
Smile.io 已回覆 2023年2月28日

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

2016年8月27日

Love that I can customize certain aspects for free!

Hazelmoonfly
美國
使用應用程式 4年多
2016年8月22日

Easy to use and to link with other apps for less manual steps.

Tono A Tono
美國
使用應用程式 4年多
2016年9月7日

I love the app but I wish the upgrades were more affordable to us in South Africa, please oh please consider us :-)

Samiiika
南非
使用應用程式 4年多
2019年8月28日

It's a really good app and works very well. Installation was very simple and setting it up was easy. The only reason I have not rated 5 stars is that it would be nice to be able to add on say other features you need when on a lower tier. For example, we would really like VIP rewards but we are on the Starter package. For us $599 a month is simply out of reach at the moment but we would be willing to pay for the feature.

9 for 9
英國
使用應用程式 4年多
Smile.io 已回覆 2019年8月29日

Hey there, thanks so much for your review and feedback! We love hearing your suggestions! :)