評價 (6,089)

整體評分
4.9
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年6月10日

Great app! Setting up the account is so easy and user friendly! Customer service has been very helpful as well!

Penguin CBD
美國
使用應用程式 5個月
Smile.io 已回覆 2024年6月12日

Thank you for your review. We are so pleased to hear that setting up your program was easy!

2024年4月11日

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
美國
使用應用程式 大約3年
Smile.io 已回覆 2024年4月13日

Thank you so much for sharing, we are happy that we were able to help! 💖

2024年5月27日

Joana and the Smile team was extremely helpful! We had a quick response and easy fix getting us back in action within a day.

Roast House Coffee
美國
使用應用程式 2個月
Smile.io 已回覆 2024年5月28日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

2024年4月5日

Lisa was very helpful. We solved our issue and are happy to keep using the smile program

LOSHEN & CREM
加拿大
使用應用程式 接近4年
Smile.io 已回覆 2024年4月8日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024年6月5日

Perfect app and great support when you have questions!!

Saint Charles
奧地利
使用應用程式 大約3年
Smile.io 已回覆 2024年6月7日

Thanks for dropping in to leave a review! Glad you were able to get the help you needed 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年3月9日

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with.
The app is great but the customer service takes it to another level.

Sparq
美國
使用應用程式 大約5年
Smile.io 已回覆 2024年3月11日

We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)

2024年4月4日

We at Love Light Minnesota have thoroughly enjoyed the added features we have received in our store through Smile. We have already had customers enquire about the rewards. We appreciate you Smile!

Love Light Minnesota
美國
使用應用程式 3個月
Smile.io 已回覆 2024年4月6日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

2024年4月5日

Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network.

The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)

Shuperb
英國
使用應用程式 23天
Smile.io 已回覆 2024年4月6日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年3月19日

Excellent customer service from Jade with updating our rewards program to ensure we can continue to bring this service to our customers. Happy to be a loyal user of Smile!

Charlie and Fox
澳洲
使用應用程式 2年多
Smile.io 已回覆 2024年3月21日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ Jade & The Smile Support Team ✨

2024年3月28日

I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io.

Fantastic service and thank you so much, Joana :)

Pleasure speaking with you and resolving our issue.

L'SAUVE®
英國
使用應用程式 大約1年
Smile.io 已回覆 2024年4月1日

Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨