Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,640)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年1月20日

We had a few questions about how the app works, during setup and support was great about getting back to us with informational answers. We're just getting started but excited about the possible ways to configure our particular loyalty program because smile.io makes it possible with all of its detailed options.

Fabric Depot
美國
使用應用程式 6天
Smile.io 已回覆 2025年1月22日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年2月4日

So far so good, we installed it yesterday morning, by yesterday afternoon we were very comfortable with it. The app is easy enough to use and feels like Shopify which is handy and we can change it enough to feel like it's part of our site.

I had a question about whether I can assign points to previous customers, so if I had someone who had placed four orders in the past can I reward them by ...

The Chiswick Gift Company
英國
使用應用程式 3天
Smile.io 已回覆 2025年2月6日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年1月8日

Great app for having an intuitive and efficient loyalty and referral program. I’ve been using it for years. The customer service is very responsive. However, the price is very high, in my opinion, and I’m frustrated that I can’t access all the features (notably the one to redeem points at checkout) in French. For now, it’s only available in English…

Novoma
法國
使用應用程式 1年多
Smile.io 已回覆 2025年1月10日

Thank you for your review and feedback, we really appreciate it. One of the team has reached out and this will be looked into further by our internal team.

2025年1月13日

Andreandana has been great with all my questions and makes me very happy with Smile!!!

Years Of Play
美國
使用應用程式 10個月
Smile.io 已回覆 2025年1月15日

We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)

2024年11月22日

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
西班牙
使用應用程式 8個月
Smile.io 已回覆 2024年11月23日

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

編輯時間:2024年12月18日

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
美國
使用應用程式 大約1年
Smile.io 已回覆 2024年11月29日

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!

2025年1月23日

In a market full of loyalty and rewards programs, Smile.io stands out not just for their technology, but for their unwavering commitment to their customers. Highly recommended!

Sipology.ca
加拿大
使用應用程式 8個月
Smile.io 已回覆 2025年1月25日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

2024年11月27日

Online support is great, still getting head around the app and how to make it worth our customers while as well as creating ease of use for staff.

BAZAAR BOUTIQUE
紐西蘭
使用應用程式 5年多
Smile.io 已回覆 2024年11月29日

Thank you for your review, please reach out to our support team if you have any questions, to make sure you're getting the most value out of Smile!

2024年12月10日

I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!

Sortiraparis
法國
使用應用程式 11個月
Smile.io 已回覆 2024年12月12日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2025年1月6日

Jade was great help in assisting me. Very good service and am very happy with the app

NatureChest
美國
使用應用程式 大約2年
Smile.io 已回覆 2025年1月8日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨