Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,667)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年10月15日

very good easy install app, but the problem is that it cost so SO much , you need to spend $200 for one of the app while free or $50 package is useless, i used it for 3 months, and can tell you that even $50 package is not effective. so you need to consider for a package for $200 only, so i will look for alternatives now. because it will never generate so much to cover $200 product cost. maybe ...

F.O.X Nails USA
美國
使用應用程式 5個月
Smile.io 已回覆 2022年10月16日

Hi, Nicole from Smile here,

Thanks so much for taking the time to leave us feedback on our pricing. We are always looking for ways to improve our pricing to ensure that it ...

2020年12月5日

I have only had the app for a little while now but so far so good! I would recommend this to other people. The only downside I see so far is to create a tiered system you need to be a pro member which is $5-600 a month which I think is a bit much. I feel you should have a smaller tier system for a the lower price plans and then allow option when you go onto pro they give you a bit more.

Alaralia
英國
使用應用程式 4個月
Smile.io 已回覆 2020年12月6日

We are so happy to hear that you would recommend this to other people! Thank you for taking the time to share your feedback about our VIP feature and our Pro plan. Our VIP ...

2016年3月25日

It's ok so far. Missing the % option instead of the $ one.

4vandals
拉脫維亞
使用應用程式 4個月
2019年5月19日

the app is ok. its just for some reason it only allows you to sign up sometimes. after u submit the info the "i am not a robot" recaptcha does not work so it wont let people sign up

Feed The Flock
美國
使用應用程式 4個月
Smile.io 已回覆 2019年5月21日

Hey there, we're sorry to hear you're experiencing issues! We'll be in touch for further assistance. :)

編輯時間:2016年8月17日

Easy to follow set up steps. I'm really looking forward to what this app can do! Well here we go! I'm gonna wait to see what happens before I rank it any higher.

Krystalscorner Com
美國
使用應用程式 3個月
2019年11月10日

I tried the $50 STARTER PLAN for 2 months, unfortunately it didn't work for me.

PROS:
- Set-up is very easy & straightforward.

CONS:
- No template to create a "page" explaining the program. I had to use another page builder app to do that. All you get is a small icon with a very brief description.
- No email template to inform/invite "non-members" from my email list

What's important to me is the ...

Australia Vape
澳洲
使用應用程式 3個月
Smile.io 已回覆 2019年11月11日

Thank you so much for your detailed review 🙌 We'll shoot you over an email to chat more about your feedback!

2017年3月13日

It's nice app, and helpful in building customer loyalty

The Wifey Collection
加拿大
使用應用程式 3個月
2022年8月7日

Its incredibly slow loading. Make sure when you start you set the points up the way you want them. The settings it comes with will immediately start giving points out to your customers. It was giving out its own version of high points so that when I set up the system I wanted all the customers had all these points and were getting rewards. Cost me money and then had to go manually lower the ...

Sedona Apotheca
美國
使用應用程式 3個月
Smile.io 已回覆 2022年8月7日

Hi there, Nicole here. Thanks for taking the time to leave us feedback. I understand that you initially set up your program in a way that wasn't best for your business. We ...

編輯時間:2020年8月17日

Easy interface and customer management. Having hiccups lately. Rewards points are being used and re-credited back to customer giving them endless point. Not happy right now and support takes a day + to get back to you.

Anyone else having issues where the rewards are used for a purchase and instead of being deducted from the customer's reward account, they go right back on it. I'm waiting for ...

Grace
美國
使用應用程式 3個月
Smile.io 已回覆 2020年8月17日

Thanks so much for taking the time to leave us a review! We're so sorry for the technical challenge re: POS points. This has been resolved by Shopify - and our support team ...

2022年6月24日

I really like to give this app 5 stars but I cant. After purchasing the starter pack (which you kind of have to) you'll find out that your $50 monthly plan is not enough to set a limited number of times a customer can earn rewards, or have more than one app integrated at a time. These features should have been included with the starter plan and not in a $200 plan and above...

Rad Aquatic Design
加拿大
使用應用程式 3個月
Smile.io 已回覆 2022年6月24日

Thank you for taking the time to leave a review, we appreciate your candid feedback! 🙏 Our plans are structured to grow with our merchants so while the Starter plan gives you ...