Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

評價 (6,537)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月7日

Jade was very helpful. I feel comfortable reaching out to her again should another question arise.

MadeWorn
美國
使用應用程式 8個月
Smile.io 已回覆 2024年10月8日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年9月9日

Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)

Melvin & Hamilton
法國
使用應用程式 6個月
Smile.io 已回覆 2024年9月11日

Thank you for your review and feedback - this is something we will definitely look into and keep you updated with.

We are very glad to hear that our customer support were helpful in trying to find a solution for you!

2024年7月19日

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Shelby got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. Her instructions were very easy to follow, and within a few minutes I was up an running. Very happy with this level of customer service.

FRENCH GIRL
美國
使用應用程式 7年多
Smile.io 已回覆 2024年7月23日

So pleased Shelby could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

2024年11月12日

Excellent quick reply - thank you!

Taylor Danielle Boutique Inc.
加拿大
使用應用程式 大約3年
Smile.io 已回覆 2024年11月14日

Thanks for taking the time to rate us 5 stars!

Smile Team✨

2024年10月4日

Jade was very helpful and resolve the problem quickly!

BKIND WHOLESALE
加拿大
使用應用程式 3年多
Smile.io 已回覆 2024年10月6日

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年11月15日

Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.

Vip Barber Supply
美國
使用應用程式 大約2年
Smile.io 已回覆 2024年11月16日

We smiled reading this review! Thank you so much :)))

2024年11月12日

Andrea was quick to help and answer my questions regarding my account, and I appreciate her!

The Southern Loft
美國
使用應用程式 大約2年
Smile.io 已回覆 2024年11月14日

We are so glad Andrea was able to assist you! Thanks for your lovely review!

2024年9月24日

App is very user friendly and customer service assist in a timely fashion.

VIERICHEPARIS
美國
使用應用程式 5年多
Smile.io 已回覆 2024年9月25日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年9月27日

Lori was super helpful with all my questions on the VIP programs.

Agave in Bloom
美國
使用應用程式 接近3年
Smile.io 已回覆 2024年9月29日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年10月3日

Helpful & prompt customer service. The app is working well for us at the moment (we are on the free plan), but there is a small issue with guest nudge referrals not working. Apparently this is to do with the new Shopify checkout and Smile are working on a fix to this.

Enigma Component Shop Ltd.
英國
使用應用程式 12個月