Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,653)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2020年4月21日

what is this ???? do you guys do testing of the product before releasing it ....contact me i will give you detail

Mama's Station
美國
使用應用程式 1天
Smile.io 已回覆 2020年4月22日

Hey there! Thank you for your review. So sorry about whatever you experienced! I've sent you an email to learn more.

2023年8月21日

App gets installed and then refreshes constantly and never works. Tried reaching out to customer service and they said they couldn't see my site as installed even after sending a screenshot. The app is not functional or user friendly.

CoastalGlowSkinClinic
美國
使用應用程式 1天
Smile.io 已回覆 2023年8月22日

We're so sorry to hear that you're having a less-than-ideal experience with your program launch! I believe our support team was able to resolve this quickly, regardless, I've ...

2019年10月8日

Cannot create multiple tier systems like Sephora. Too bad, it seems like a popular app. Check out Growave instead to do multiple tiers.

Scarflings
加拿大
使用應用程式 大約23小時
Smile.io 已回覆 2019年10月8日

Thank you for reaching out! We've sent an email your way with more information! 🙂

2018年7月18日

This is a scam.

The app claims that it will reward your customers for sharing your shop on Facebook and Twitter. However the app does not track any sharing and just gives free points to customers for NOTHING. I reached out to their support team and they do not respond.

Business relationship is all about trust and if they are able to be misleading on such important information then from my point ...

Tuteleriebatistas
貝南
使用應用程式 大約17小時
2022年2月13日

Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered.
And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.

La Baie des Anges
法國
使用應用程式 大約8小時
Smile.io 已回覆 2022年2月14日

Thank you so much for letting us know about the experience you had! This is FAR from our standard level of service that our merchants have come to expect from us, and we will ...

2019年9月23日

Wich kind of app dont allow you to change the languaje?? So bad, a waste of time if you want to open a store in any other languaje without paying 50 per month.

PREAKY
西班牙
使用應用程式 大約6小時
Smile.io 已回覆 2019年9月23日

Thanks for the feedback! We'll be in touch to chat more!

2017年9月1日

Very great system & idea. However, the actual end product does not work whatsoever. Whenever a customer tries to register a rewards account, the page just refreshes, that's it. I would love to use this app because of it's great integrations, hoping for updates soon!

Last Free Souls
美國
使用應用程式 大約1小時
2020年12月29日

I try this app Make a mistake in the spealling of the name of the point. Now i cant changed the name ! Thats a bummer. Need to pay to maje this change ‍♀️

AM et Co
加拿大
使用應用程式 大約1小時
Smile.io 已回覆 2020年12月29日

Hello there! You should be able to change the points branding name in Program > Points under 'Points branding' on the free plan!
We've sent you over an email to help out ...

編輯時間:2017年2月11日

Misleading for the free account.

I would say that the worst thing is tha they insist paying at least $60 per month in order to remove a giant branding logo, I would have given a 5 star review otherwise.

Furthermore, they limit a lot of features unless you pay, which would be bearable if they didn't decide to openly brand the rewards form. I would not recommend downloading this app if you are a ...

Exephis Gadgets
美國
使用應用程式 29分鐘
2016年12月11日

It looks really great however many of the option that are advertised i.e. customer receiving points on spending are only available on paid version. I probably would not have downloaded the app if this had been clear. I felt a little miss guided.

Mitty Burns
澳洲
使用應用程式 25分鐘