Smile: Loyalty & Rewards , 5,995 則評價

整體評分
4.9
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年11月8日

Fantastic App , prompt customer service when i needed it ! Integrates well with Klavigo and Shopify

Double C Saddlery Australia
澳洲
使用應用程式 6年多
Smile.io 已回覆 2022年11月8日

Thank you so much for taking the time to leave a review, super glad we could help today :) - Jade <3

2019年2月16日

Great app, easy to integrate, beyond over priced. They hold a bit of a monopoly on the market and they sure milk it.

Crumble Candle Co.
美國
使用應用程式 大約6年
Smile.io 已回覆 2019年3月26日

Thank you for reaching out and for the valuable feedback!

2023年8月8日

David has been very informative and giving us solutions. He has been the most informative and attentive compared to other customer support reps I have spoken to in Smile

Echt Apparel
澳洲
使用應用程式 接近4年
Smile.io 已回覆 2023年8月10日

Thank you so much for your review. We really appreciate your feedback and I've reached out to you personally to see how we can improve next time.

Best regards

David

2022年4月7日

Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.

Dinkydoo Fabrics
加拿大
使用應用程式 接近6年
Smile.io 已回覆 2022年4月8日

Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏

2017年1月25日

Was quite easy to set up for a first time user, hopefully will bring more customers to my store.

Cns Designs
澳洲
使用應用程式 接近6年
編輯時間:2017年1月21日

This is very tough to review because I give the free version 5 stars. What an amazing program! Very well done and so cool but the jump to the next level after free is insane. From FREE to $60/month .... $200/month ... $400/month!!!???

I was expecting you can have the free version and after that you could perhaps just pay $60 to unlock the next level, but $60 a month!? I think the company would actual generate more profit selling 1 time upgrades over monthly plans. I just couldn't imagine spending $400 a month on this. A retailer must now sell an additional $1,000 in revenue per month just to break even on this plan and then more to turn a profit. I can't even use my own logo with the free version and I couldn't imagine spending $60/month. Great idea but for at least $720 a year just so I can have my own logo displayed I don't see the value in that.

Sunglassshack
美國
使用應用程式 5年多
2016年8月5日

Super stoked to be using this app! Easy to use - can't wait to see the results!

Xo,
Wildflower

Wildflower Long Island
美國
使用應用程式 5年多
2016年6月20日

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

Meindl New Zealand
紐西蘭
使用應用程式 5年多
編輯時間:2018年2月7日

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

Crate Crochet
澳洲
使用應用程式 大約5年
2022年3月18日

Easy to setup. Customers love it. Great chat-based customer service! ...............................

One Drop
美國
使用應用程式 4年多
Smile.io 已回覆 2022年3月19日

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)