Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評價 (6,676)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年1月7日

We've used Smile for a while and customers appear to enjoy the rewards on offer. However it's their support service which is really great for us - we had questions around how to optimise our programme and we were shown lots of quick, easy ways to surface the programme on site... with no coding required! Perfect!

Super helpful team of experts.

Revive Active UK
英國
使用應用程式 4年多
Smile.io 已回覆 2025年1月10日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2025年1月7日

I’ve been using Smile.io for a while, and I must say it’s an excellent platform for loyalty programs! It’s user-friendly, feature-rich, and perfectly tailored to meet the needs of growing businesses.

A special shoutout to Andreandana from the support team, who went above and beyond to assist me. Their knowledge, patience, and professionalism were truly remarkable, making my experience even better. Smile.io is not just a great tool but also backed by an outstanding team. Highly recommended!

SmaFan.com
美國
使用應用程式 3年多
Smile.io 已回覆 2025年1月10日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

2025年1月16日

Smile Rewards program is a game changer! We have been using them for over 4 years and we have never had any issues with Smile. Their customer service team goes above and beyond on any help you may need. Seriously do not hesitate to add this amazing app!

Grotto Treasures
美國
使用應用程式 4年多
Smile.io 已回覆 2025年1月18日

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

2025年1月16日

Have been using this app for a while and recently needed some help with a billing issue. Support was responsive and very helpful. Would recommend. Keep up the good work.

XM | SURF MORE
美國
使用應用程式 4年多
Smile.io 已回覆 2025年1月18日

We smiled reading this review! Thank you so much :)))

2025年1月16日

Overall it's a good app. I like the ability to choose the way rewards are earned and spent so that it can be catered best for my company. Every time I have needed to contact support for help I have been able to get the help I needed quickly and professionally.

Sage Den
美國
使用應用程式 大約2年
Smile.io 已回覆 2025年1月17日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024年11月11日

We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally.

The level of customer service has been outstanding, and it’s clear that the team truly cares about their users. This experience has given us confidence in the app, and we’re now considering upgrading to a paid plan. Highly recommend this app to any store owner looking for a reliable and user-friendly solution!

ourCommonplace
挪威
使用應用程式 大約3年
Smile.io 已回覆 2024年11月12日

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))

2025年1月13日

Excellent customer service, which is so rare these days!! App is super easy to use for both the shop owner as well as the customer. One thing I'd like to point out is that if your store is receiving more than 200 orders per month (which I hope it is), then it's worth the monthly fees to upgrade to the paid level. Love this app!

SALTOPIA Infused Sea Salts
美國
使用應用程式 9個月
Smile.io 已回覆 2025年1月15日

Thank you for this lovely review. Our customer service team aims to please and we are so glad you found this too! We'll be here to help with any questions :)

2025年1月3日

utstanding Support and Customer Engagement

We’ve been using the platform for a while now, and it has been incredibly helpful in engaging more with our customers and showing them the appreciation they deserve. The ability to connect with our customers more meaningfully has made a significant impact on our overall customer relationship.

Recently, we had a concern regarding bulk points editing, and I must say, Hannah was absolutely amazing in assisting us. She handled the issue with professionalism and efficiency, providing clear solutions and walking us through the process. Her support ensured that everything was resolved smoothly, and we truly felt valued as customers.

It’s this kind of personalized, responsive support that makes a real difference in enhancing the overall user experience. Thank you, Hannah, and the team for always being so attentive and helpful!

Spots Garahe
加拿大
使用應用程式 6個月
Smile.io 已回覆 2025年1月5日

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年12月4日

The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement.
Smile's customer support has always been responsive, helpful, and friendly - nothing short of outstanding! We highly recommend the Smile app for your customer loyalty needs!

Day Designer
美國
使用應用程式 1年多
Smile.io 已回覆 2024年12月6日

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

2025年1月9日

Just started using the app-- but customer service has been awesome! They immediately replied to my questions and walked me through what I needed to do to make the app work for my shop.

BananaBug Designs
美國
使用應用程式 1年多
Smile.io 已回覆 2025年1月11日

Thanks for taking the time to rate us 5 stars!

Smile Team✨