Smile: Loyalty & Rewards , 5,968 則評價
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Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!
Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
We've used Smile Loyalty & Rewards on our website for well over 2+ years now, and we've never regretted a single month.
Just recently, I had help from one of the support colleagues "Joana" and they were so fabulous! They not only helped with our issue, they went above and beyond, and left us very pleased with Smile's services.
So long as Smile keeps offering this outstanding service, they have a dedicated customer in us!
Thank you!
Thanks for leaving a review! We agree that Joana is indeed fabulous 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!
Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)
Very nice app - been using it for quite some time already and there are many features. Lynn was very helpful in answering our questions and resolving them too.
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩
- Smile Team ✨
Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana could help :)
Yours in Loyalty,
✨ The Smile Support Team ✨
Amazing customer service from Joana. She and her team help me a lot for the problem that I had..
Thank you all for kind and hard work.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
-Joana
Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again
Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
We have used this awesome app for several years now and have been extremely happy with it -- and the results. HIGHLY recommend!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨