Smile: Loyalty Rewards Program

Because they were cheaper than Loyalty Lion, we tried Smile.io five years ago and held our breath. Would it work? Fabulously! Did everything we wanted and more. Easy usability, 100% performance, excellent service crew. And constant improvements with no raise in price and no "contracts". Just like it's all supposed to be.

Shelby and Angie were both very helpful when I contacted customer service. We love the app, thank you!

Very helpful customer service - actually able to chat with a real person and sort issue with a few clicks

Our customers really enjoy the Rewards program! The team is also very responsive and helpful. I do recommend Smile to any business.

Overall it's a good app. I like the ability to choose the way rewards are earned and spent so that it can be catered best for my company. Every time I have needed to contact support for help I have been able to get the help I needed quickly and professionally.

We ran into an issue after launching with Smile.io, but Shelby from their support team was absolutely fantastic. She was super friendly and incredibly helpful, quickly jumping in to sort things out for us through live chat. It was such a relief to connect with someone knowledgeable in less than 5 minutes! In a world where customer service often slips as companies grow, Smile.io really stands out. I totally recommend them if you're looking for a service that truly supports you.

Our tickets are always resolved quickly and effortlessly! Shelby jumped in right away to help with a customer segmentation issue, making it easy for us to take action.

Friendly customer service resolved a minor problem with some of my customers' points. Thank you!

The customer service of the Smile.io team is such a gold standard! They have really went above and beyond to accommodate my account to really fix all my needs. Their follow up has really shown how much they care that their customers are able to use their software effectively and I would highly recommend this app! Shout out to Karen, Jade and Joana for showing how much they care.

Very helpful customer service. Very quick to respond to questions and help you get your rewards set up.