Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (3,936)

整體評分
4.9
各級評分數量
  • 90% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2025年5月7日

Hannah, as the Merchant Experience Manager, was incredibly efficient and responsive, providing me with exactly what I needed in a timely manner. Her attention to detail and quick responses have positioned our account for a healthy future.

MIELLE
美國
使用應用程式 大約8年
Smile.io 已回覆 2025年5月8日

Thank you so much for leaving us a 5-star review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年1月13日

Excellent customer service, which is so rare these days!! App is super easy to use for both the shop owner as well as the customer. One thing I'd like to point out is that if your store is receiving more than 200 orders per month (which I hope it is), then it's worth the monthly fees to upgrade to the paid level. Love this app!

SALTOPIA Infused Sea Salts
美國
使用應用程式 9個月
Smile.io 已回覆 2025年1月15日

Thank you for this lovely review. Our customer service team aims to please and we are so glad you found this too! We'll be here to help with any questions :)

2025年2月26日

Andrea was awesome helping me figure out the latest update! Appreciate her help. Love this feature with the rewards point being on POS.

Simply Threads Boutique
美國
使用應用程式 大約4年
Smile.io 已回覆 2025年2月28日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

2025年3月13日

Very helpful response from Lynn when I had an issue with segmenting/flows for one of our loyalty tiers
Very quick to respond and help me get to the bottom of my issue!

Thanks for your help Lynn!!

Adrift Clothing
澳洲
使用應用程式 6年多
Smile.io 已回覆 2025年3月14日

We really appreciate your review - thanks! :)

2025年4月8日

Smile: Loyalty Rewards Program is great overall. What stood out the most was the support from customer care. They were responsive, friendly, and genuinely helpful whenever I had questions or needed assistance.

JoeY Clothing
斯里蘭卡
使用應用程式 接近4年
Smile.io 已回覆 2025年4月10日

Thank you for this kind review! We are so happy to hear our team were able to support you in a way you felt appreciated.

2025年2月11日

Support (Lynn and Jade) were super helpful. This app has been great for conversions.

NutriPetPak
美國
使用應用程式 2年多
Smile.io 已回覆 2025年2月13日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年4月22日

So helpful with my customer service request! The app has been wonderful. Been using it for about 6 years. Thanks Smile!

JonesTshirts
美國
使用應用程式 大約6年
Smile.io 已回覆 2025年4月24日

Thanks for leaving us a 5-star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

2025年1月21日

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

West Coast Mint
美國
使用應用程式 11個月
Smile.io 已回覆 2025年1月23日

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)

2025年3月22日

The support is the best I've ever had for an app. I've never gotten a canned response, they have addressed every question I've had and helped me figure out things even if it wasn't an issue on Smile's end. The best!!

Can'tdles
美國
使用應用程式 大約1年
Smile.io 已回覆 2025年3月24日

We really appreciate this review and are so happy to hear our support were able to answer all of your questions! We'll always be here for any questions you have :)

2025年3月13日

Our customers really enjoy the Rewards program! The team is also very responsive and helpful. I do recommend Smile to any business.

The Sugar Art, Inc.
美國
使用應用程式 接近5年
Smile.io 已回覆 2025年3月15日

Thanks for taking the time to rate us 5 stars!

Smile Team✨