
Smile: Loyalty Rewards Program
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
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Hannah, as the Merchant Experience Manager, was incredibly efficient and responsive, providing me with exactly what I needed in a timely manner. Her attention to detail and quick responses have positioned our account for a healthy future.
Thank you so much for leaving us a 5-star review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Excellent customer service, which is so rare these days!! App is super easy to use for both the shop owner as well as the customer. One thing I'd like to point out is that if your store is receiving more than 200 orders per month (which I hope it is), then it's worth the monthly fees to upgrade to the paid level. Love this app!
Thank you for this lovely review. Our customer service team aims to please and we are so glad you found this too! We'll be here to help with any questions :)
Andrea was awesome helping me figure out the latest update! Appreciate her help. Love this feature with the rewards point being on POS.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Very helpful response from Lynn when I had an issue with segmenting/flows for one of our loyalty tiers
Very quick to respond and help me get to the bottom of my issue!
Thanks for your help Lynn!!
We really appreciate your review - thanks! :)
Smile: Loyalty Rewards Program is great overall. What stood out the most was the support from customer care. They were responsive, friendly, and genuinely helpful whenever I had questions or needed assistance.
Thank you for this kind review! We are so happy to hear our team were able to support you in a way you felt appreciated.
Support (Lynn and Jade) were super helpful. This app has been great for conversions.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
So helpful with my customer service request! The app has been wonderful. Been using it for about 6 years. Thanks Smile!
Thanks for leaving us a 5-star review! 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.
Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)
The support is the best I've ever had for an app. I've never gotten a canned response, they have addressed every question I've had and helped me figure out things even if it wasn't an issue on Smile's end. The best!!
We really appreciate this review and are so happy to hear our support were able to answer all of your questions! We'll always be here for any questions you have :)
Our customers really enjoy the Rewards program! The team is also very responsive and helpful. I do recommend Smile to any business.
Thanks for taking the time to rate us 5 stars!
Smile Team✨