Smile: Loyalty & Rewards , 5,932 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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Customer service is very friendly and quick to address any issues we bring up.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Cheers,
- Smile Team ✨
We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
The customer service team responded super quickly. Thank you, Andreandana, for your prompt assistance in resolving our issues within minutes.
Thanks for taking the time to leave us a review! We're so glad to hear that Andreandana was able to help resolve things for you quickly 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
Lisa's help was great when I needed customer service.
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help!
Smile has excellent customer support - the team there, especially Brandon and Hannah were instrumental in helping us make the switch from BigCommerce over to Shopify - they are super knowledgable and friendly - Highly Recommend
We're so glad to hear Hannah and Brandon were helpful when you contacted us for help! It's our pleasure to assist 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Very easy to get set up and running, and start to see customers engage. The most important piece of any app is the support behind it, and the Smile team is super responsive, friendly and knowledgable about how to implement and apply best practices so it works from a technical perspective and performs for the business. It's been a pleasure working with the team!
We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛
Please reach out if we can help with anything else.
Cheers
The Smile Team 🤗
Overall Smile has been a great company to work with and have installed on our store, we've had over 1000 orders influced by the rewards in the short time we've had the program and customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with.
Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)
Lynn was prompt, courteous, and was able to answer our questions.
Thanks so much for taking the time to leave a review! <3 We are happy to hear that Lynn could help!
Yours in Loyalty,
✨ The Smile Support Team ✨
Great App
Easy setup. Excellent customer service. Lynn has been most helpful!
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
SERVICE WAS GREAT EVEN THOUGH THE APP WASNT A FIT
Thank you so much for your review and sharing! <3
If you need any help, please do not hesitate to reach out.
The Smile Team ✨