Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,547)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

October 19, 2020

Love it! Easy templates, easy to access and very user friendly. I have found this app very helpful for my online store and I am excited to use it within my comapny.

Maymay Grace
United States
Over 1 year using the app
Smile.io replied October 21, 2020

Thanks so much for taking the time to review, and for using Smile! 😄

Edited March 2, 2019

There really needs to be a paid version somewhere between the free plan and the $50 plan.

We are otherwise quite pleased with Smile. It is a very intuitive rewards program that is simple for both the store owner and customer to use. The free plan has many limitations but is sufficient for our needs currently. Don't know when we will grow large enough to justify the expense of moving to the paid plan. We would gladly pay $25 per month for a paid version with a lower number of members than the $50 plan. Easily a 5-star app if this were the case.

Go Fetch! pet food
United States
Over 1 year using the app
July 23, 2016

Great app that has allowed me to create loyal customers for Femme Velo

Femme Velo
United States
About 1 year using the app
April 1, 2016

Very easy to set up! Thank you.

Sp Yutopia
Canada
About 1 year using the app
May 23, 2016

Looks good and easy to install. Will be trying it live soon!

Bykido
Singapore
About 1 year using the app
July 11, 2016

SImple to use! Can't wait for my customers to start using it :)

Thechicpad
India
About 1 year using the app
November 25, 2020

its a cool app. i installed and use for a lil while, tried another app that does similar things, however

T-BOO, LLC
United States
About 1 year using the app
Smile.io replied November 30, 2020

Thanks for the review and for giving Smile a try! If you have any specific feedback you'd like to share about how we can improve, we'd love to hear it. Just shoot over a quick email to help@smile.io 💫

May 2, 2017

I'd give it 5 stars if there is a way that each email came in got sent to an autoresponder. Other than that it's great.

Energetic Healthy Me
United States
About 1 year using the app
April 4, 2016

Pretty good app, but I would like to be able to reward certain customers (specifically ambassadors promoting my jewelry) free product as well based on how many referred. Also, I would like to be able to see which ambassador the coupon code used on my site was linked to. i.e. which customer referred them. Lastly, I would like to be able to reward points based on amount of order that was referred. I don't want to give $5 off (500 points) of a $10 order, but I would on a $100 order and so on. Hope to see these implemented soon! Thanks!

angie @ woodkeeps.com

Woodkeeps
United States
About 1 year using the app
April 10, 2015

The next day after installing this app, I received a customer account signup & an order! Can't wait to see what this app will do for my store.

My concern is that I wish the app could generate codes for me and put them into shopify with a "one use" function. I know there is Bulk Discount App but it's a bit of work to create them, filter search, export, copy then paste back into Sweet Tooth. Other than that, great!

CurlShoppe
Canada
About 1 year using the app