Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,547)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
Refine
-
By rating
Quick and helpful support. Thank you!
Would be nice to have automatic program translations depending on the user.
We are so glad you found our support helpful, and we appreciate your feedback regarding languages. Our team has reached out to you personally with a workaround so that you can show the panel in multiple languages. We've also let our Product Team know about your request. Let us know if there is anything else we can do for you!
i am just about to start using this app but it looks cool. gotta try it now
I wish there was an option to reward customers with products other than just money towards products.
I have just set it up and it looks very good.
Easy to use and attractive to the eye. I wish it allowed a pop up like the demo instead of being positioned.
Just started using this app and so far so good. I sm looking for a way to bring customers back to my store and create more of a community.
Thank you so much for leaving us a review! We're here to help if you need anything along this journey! You can reach us at help@smile.io :)
A really great feature to add to your website! My only "con" is the layout of the app... when I go to select a program setting, the selection box doesn't move with the page and the scramble and I have to guess which button belongs to a command "Earning Points" always takes me to your twitter account. Otherwise, great app with a small glitch!
A great app in most ways, but with one big flaw. If you're using Recharge for subscriptions, there is no way to make it so that coupons created by Smile work for both one-off and subscription orders. They can only work for one-off orders (unless you're using an older version of ReCharge installed prior to Nov. 1st, 2020). Unfortunately Smile tells me they have no immediate plans to fix this flaw.
Thank you so much for taking the time to leave us a review, and for sharing this feedback with us! We definitely value our integration with ReCharge, and are working towards integrating with their newer version! We'll be sure to let you know when this becomes available. Thank you so much for your patience!
I've loved using Smile so far. It's easy to install and use. I love the amazing support they offer like tips on their blog. I've also received speedy help from the Team since I installed. Maggie was a gem to work with.
We're so glad to hear that Maggie was able to help out! Thank you so much for your review! :) Please let us know if there's anything else that we can help with!
Easy to use, so far so good !
I was able to modify the wording, chose my colours, and am looking forward to using it to retain customers and get the next level of service.
My customers already are repeat customers so it will be a great way to reward them. Thank you !
www.cydneymarwellness.com