Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,625)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

January 28, 2016

Loving this feature on our website. I used to keep track of our rewards by hand and this makes things SO easy. Very easy to use and every appealing.

The Mushy Mommy
United States
Almost 2 years using the app
November 25, 2021

We LOVE this App! It is so easy to understand and very straight forward. The Customer service is out of this world--fast and efficient! David rocks! 100/10 recommend getting this app.

Shop Leopard Lily Boutique
United States
Almost 2 years using the app
Smile.io replied November 25, 2021

Thank you so much for such an awesome review!! We are thrilled you have had a great experience with our app and our customer service team, It really makes our day.

April 11, 2023

So far so good. Easy to install (bear in mind there's a 15-minute delay before your changes appear on Shopify store), customer service was prompt and helpful.

The School of UX
United Kingdom
Almost 2 years using the app
Smile.io replied April 11, 2023

Thanks so much for taking the time to leave a review! We really appreciate it. Don't hesitate to reach out if there is anything else we can help you with 💛 Joana

November 9, 2015

So far have only had it for 3 days, but already have 21 customers sign up and growing! Customers love the extra rewards & makes them come back knowing they have them saved. This is the only app that had an option for a free trial and a free membership with 500 customers. very easy to use dashboard & so far I am loving it!!

Rio Ritz
United States
Almost 2 years using the app
May 3, 2022

I'm reviewing the help I received this morning while setting up the app. It was a very thorough and warm service.
Thank you and I look forward to installing and seeing it all work.

Cremorne Street Bakers
Australia
Almost 2 years using the app
Smile.io replied May 3, 2022

Thanks so much for taking the time to leave a review! I am so glad that I was able to help you set up Smile :) It was a pleasure chatting with you are hope you enjoy seeing ...

August 27, 2020

We're gearing up to launch with Smile on Shopify and are very excited. The onboarding process was one of the smoothest we've seen. Our rep, Andrea was fantastic, offering up best practices, helping us troubleshoot and making sure the program was customized to our specific needs. If this wonderful customer experience is any indication of the quality of work their dev team has put in, I'm sure we' ...

EBY
United States
Almost 2 years using the app
Smile.io replied September 1, 2020

Thank you so much for your lovely review! We agree - Andrea is amazing! 💖

November 20, 2022

Love love love this app!!! It works great, my customers can see real reviews from other customers. I especially like the fact that I can see the reviews before they are published to verify they are real reviews!

WitchTrash
United States
Almost 2 years using the app
Smile.io replied November 22, 2022

Thanks so much for taking the time to leave us this fantastic review! We appreciate it :)

August 4, 2022

Incredible!! This app is so easy to use especially their free plan! Customer service is great. They respond so quickly. Highly recommend :)

Retea
Canada
Almost 2 years using the app
Smile.io replied August 4, 2022

Thank you so much for taking the time to leave this lovely review 🙌 🙌 🙌 We're so happy you're enjoying Smile 🤩

💖 Lisa

May 30, 2018

Great Customer support! Had a glitch on how our "Sweet Rewards" button was showing on mobile and Maggie took care of it very fast! I also had questions about the plans and where to customize and was provided with the details I needed to make our program more branded.

Bakers Party Shop
United States
Almost 2 years using the app
December 19, 2018

This app is helpful in getting customers involved in brand loyalty and earning points that goes toward $ and free merch. Thank you!

Spruced Roost
United States
Almost 2 years using the app