Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,545)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

June 17, 2024

Hannah Scrafton was very helpful at understanding our specific business needs, and helping us plan for the future. we highly recommend smile loyalty for small business.

Picnic Blanket
United Kingdom
Over 2 years using the app
Smile.io replied June 22, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

July 29, 2024

Smile for smiles! Easy to use and a great addition to our website.

The802Gypsy
United States
7 months using the app
Smile.io replied July 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

June 3, 2024

I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.

Fortune Cookie Soap
United States
Almost 8 years using the app
Smile.io replied June 5, 2024

Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

October 9, 2024

Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!

WICKD
Singapore
About 2 hours using the app
Smile.io replied October 12, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

May 30, 2024

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

The Red Wagon
United States
Over 3 years using the app
Smile.io replied June 1, 2024

Thank you for taking the time to leave a review! I'm glad we could help!

July 9, 2024

I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!

Julz Shoes
South Africa
3 months using the app
Smile.io replied July 10, 2024

We are so glad to hear your issue was solved quickly! We hope you continue to enjoy using the app :)

August 7, 2024

quick response and very helpful!

Vuoi Jewellery
Australia
6 months using the app
Smile.io replied August 9, 2024

So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!

August 9, 2024

Very easy to use. Thank you for this App!

Rena'sThreadandCrafts
United States
30 days using the app
Smile.io replied August 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

June 14, 2024

Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!

Sugar Cookies Lingerie
United States
Almost 2 years using the app
Smile.io replied June 17, 2024

Thank you for leaving a review! It was a pleasure helping you get set up!

Angie - Smile Team✨

June 25, 2024

Great app for SMB, solid features, easy setup and excellent support!

Cara & Co.
Canada
Over 6 years using the app
Smile.io replied June 27, 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨