Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

August 20, 2016

Very user friendly app! I hope it brings in return customers now. :)

Ryans Supplies
United States
9 months using the app
November 8, 2021

I love how simple the app is and how friendly and quick to respond the customer service is, my experience was amazing so far, thank you!

BikeTigers
Romania
9 months using the app
Smile.io replied November 8, 2021

Thank you so much for leaving such a great review! We're happy you've had an amazing experience and hope we can continue to provide that for you! 🚴🏼‍♀️

December 3, 2016

Works as expected, and the customer service is excellent.

Numind
United States
9 months using the app
October 4, 2015

Great app. Very easy to install. Entry level paid for seems expensive to start with but if it gets repeat customers spending more money then could work out cheaper than other forms of advertising in the long run.

Theweirdandwonderful
United Kingdom
9 months using the app
September 30, 2021

Really in depth way to start app. I liked how they went over everything and even included how it would work and did some precalculations of how much it would be

TastefulDelights
United States
9 months using the app
Smile.io replied October 6, 2021

This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review!

October 14, 2016

Easy setup and fair pricing. Thank you for offering such a must have resource for our store! Check it out in action at baileysblossoms.com :)

Baileys Blossoms
United States
9 months using the app
March 22, 2022

I love this app!! and the rep who helped me! super helpful and patient!!
they deserve a raise !!!!!!!

LengthByperla
United States
9 months using the app
Smile.io replied March 22, 2022

That's so amazing to hear - thank you so much for sharing! Please don't hesitate to reach out whenever if we can help with anything else 💖

June 15, 2017

Great app, will recommend to my friends

Leanosnacks
Malaysia
9 months using the app
April 26, 2021

Very very good app. My reccomend. Easy for implement and use. Increase sale in first month of use. Thx

Demi trade plus d.o.o.
Montenegro
9 months using the app
Smile.io replied April 26, 2021

This is amazing! SO excited to hear that you have seen an increase in sale from your first month of using Smile. We can't wait to grow with you!

May 14, 2017

Absolutely love the general look of this app. Having issues implementing with a Shopify template I'm using, but that's more me than the App. Also had several issues with importing codes, so I suggest you use the video tutorial in depth.

Bojustore
Australia
9 months using the app