Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,547)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

June 17, 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
United States
About 3 years using the app
Smile.io replied June 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

June 21, 2024

The best rewards system ever. It works great with Shopify POS and our online store linking rewards together. Customers also love its ease of use!

SH Supply LLC
United States
3 months using the app
Smile.io replied June 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

July 18, 2024

The app is great, and has pleasant automation templates with a great responsive team from both the billing and implementation support. Unlike other similar apps which looks more bare-bone and had to do more manual customisations.

Just unfortunate there's only simplified chinese and no traditional chinese support, and there are certain fields which just can't be manually overwritten.

SunnyHills Hong Kong
Singapore
3 days using the app
Smile.io replied July 23, 2024

Thanks so much for taking the time to leave us a review!!!

July 18, 2024

Customer service always there to help . CS is very knowledgeable and actually help . Smile has been easy to setup and We are excited at introducing the program to our customers.

PIBU - טיפוח קוריאני בישראל
Israel
6 days using the app
Smile.io replied July 23, 2024

Thanks so much for taking the time to leave a review!

Joana - Smile Team ✨

July 30, 2024

Easy to setup and customer service was helpful

Apex Sim Racing
United States
30 days using the app
Smile.io replied July 31, 2024

Thank you so much for taking the time to leave this review 💖 I'm so glad you're finding Smile easy to set up — can't wait to watch your loyalty program grow 🤩

Lisa - Smile Team✨

July 29, 2024

So far very happy with the app and service have been great!

LÖV Flowers
United Kingdom
14 days using the app
Smile.io replied July 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

November 7, 2024

Truly impeccable and helpful customer service!

MSX Distribution
Italy
4 days using the app
Smile.io replied November 9, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

June 20, 2024

Lynn from customer service has been super helpful and answers all my question thoroughly and with patience.

Apero Label
Australia
Almost 5 years using the app
Smile.io replied June 22, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Lynn 🤩

October 14, 2024

Wonderful service!

Victorian Varnish
United States
4 months using the app
Smile.io replied October 16, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

June 11, 2024

Early adopter. Left for a few years and now happy to be back to what we think is the best loyalty app on the market. Merci @Andreandana for your support. Cheers!

myPanier
United States
Over 4 years using the app
Smile.io replied June 13, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨