Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration capabilities. They value its customizable rewards programs, point collection, and VIP tiers, which reportedly boost customer engagement and loyalty. The app's customer service, particularly the live chat feature, is praised for quick and effective support. However, some merchants suggest more affordable pricing tiers or additional features at lower levels. The app is recognized as a reliable tool for increasing conversion rates and expanding customer bases.

June 9, 2016

I am excited to see the results of this ad.

Lily And Julia
United States
8 months using the app
Edited February 4, 2022

A truly great platform for setting up a rewards program. The program is easy to use for us behind the scenes and also for the customer accessing their rewards. Support team is also fantastic!

Starfish Store
Australia
8 months using the app
Smile.io replied September 7, 2021

Thank you so much! We were happy to help you migrate over and take care of anything you needed in that process. It's great to know that can give you what you are looking for in a loyalty program 💯

May 6, 2017

Perfect way to get customers engaged. About to upgrade plan. Thank you guys for such a sweet product

Dailenspencer
United States
8 months using the app
November 25, 2018

Love it so easy to use, one of the better apps I have downloaded does exactly what it says it does.

Foxy Chimp
United Kingdom
8 months using the app
September 4, 2016

A great way to build a loyalty amongst customers.

Rosi Body Scrub
United Kingdom
8 months using the app
August 19, 2021

Just downloaded this app today, ran into a bit of trouble but customer service went above and beyond to help me resolve my issue.

MM6K
United States
8 months using the app
Smile.io replied August 19, 2021

Thanks so much for the 5-star review 🌟So happy to hear you got the support you needed!

February 7, 2020

Easy to use and a great variety of free features. This will help our business grow in an efficient manner, 10/10

Salt City Bomb Girls
United States
8 months using the app
Smile.io replied February 14, 2020

Thanks so much for your review - glad to hear that we're able to make use of the free features! 🙌

July 6, 2016

Amazing product! Love that it was so easy to set up!!

Give True Grace
United States
8 months using the app
Edited April 6, 2022

Great customer service! Wish there was a little bit more customization available, but it gets the job done for what we need. Customers love seeing their rewards rack up and it was easy to integrate with Shopify.

LASHBOMB
United States
8 months using the app
Smile.io replied August 6, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

February 19, 2016

Absolutely love Sweet Tooth I know it is going to help my business grow...customers love saving points! The set up was easy and now they have included social media likes and shares in the free version. Thank you so much Sweet Tooth!!!

Digitizersfriend Embroidery
United States
8 months using the app