Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,621)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

May 9, 2019

Hi, if you're thinking about using this app, but also thinking you don't have time..... YOU'RE WRONG! This took no time at all to set it up, to the point where I was actively looking for more stuff to do before I realized it was finished. It's mind boggling how easy this was to set up. I've only had it active 4 hours and already 8 people have signed up and started earning rewards! So I'm pretty damn happy so far!

CTL.ca
Canada
10 months using the app
Smile.io replied May 13, 2019

Thank you for the fantastic feedback and five-star review! We're so glad your customers are loving Smile, too!

April 25, 2022

Amazing APP! Very user friendly and has pretty much everything we want. It can be on the pricier side but it's worth it.

Petwiz.co
Canada
10 months using the app
Smile.io replied April 26, 2022

Hi!Thank you for your kind words about our "amazing APP" 🤩 We really appreciate both the kindness and the honesty 🙏💛🙏

Edited July 14, 2023

Great app for a loyalty program and fantastic customer support and service! They go above and beyond to help find solutions, especially David who was very helpful with upgrading me to the growth package!

USA Kavee
United Kingdom
10 months using the app
Smile.io replied March 15, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

February 10, 2022

Great app and customer service! We just started using them and had some issues but Joana helped me a lot

Fit Eat UK
United Kingdom
10 months using the app
Smile.io replied February 10, 2022

Thanks so much for taking the time to leave us this review ✨

September 13, 2017

So far so good just need to learn how to advertise it

Lidclub
United States
10 months using the app
April 10, 2015

Great app! Works perfectly, looks clean and easy for customers to use!

Highly recommend!

Giddet
United States
10 months using the app
November 11, 2014

Great apps and easy to use. Mike is friendly and response to help/queries promptly! Great work!

Men's Bazaar Singapore
Singapore
10 months using the app
November 22, 2023

Appreciate a lot for their help. Their assistant is not only helpful but just so quick and responsive. A thumbs up for Customer service

pawssprint
Malaysia
10 months using the app
Smile.io replied November 25, 2023

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

September 14, 2022

The app is brilliant and becomes a whole new beast when added a plus store, the customer service provided is second to none, they answer in seconds and go the extra mile to provide support an help. A massive thanks to Joshua who really assisted us when we got stuck

Lola's Cupcakes
United Kingdom
10 months using the app
Smile.io replied September 14, 2022

Thanks so much for this amazing review! 😍 We really appreciate your feedback and I was glad to assist today, great chatting!

Cheers,
Joshua - Smile Team 🧙‍♂️

July 31, 2019

So far so good, app is customizable, easy to use, one click installation & you still get good features even with the free plan. I had to contact support for positioning of widget (which is also slightly customizable) & Maggie M told me the exact issue & offered a solution. Support was very responsive & easy to reach. Check-out some of the free features in action @ https://tieflyclothing.com. Tie - Fly Clothing appreciated & approved!!!

Tie-Fly
United States
10 months using the app
Smile.io replied August 1, 2019

Thanks for using our app! We really appreciate the fantastic review. 😄