Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,621)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

February 23, 2018

Great app - super easy to use :)

Rodco Global
Australia
10 months using the app
January 14, 2017

Absolutely fantastic. I just finished configuring the app without any issues. Everything needed to run a Loyalty program is absolutely free and really appreciate the efforts made towards it. Only comment I have is regarding the notification email which needs a more professional look. Anyway work a five star. Keep it up.

Reemyu
Sri Lanka
10 months using the app
December 16, 2016

Easy to set up with great support fro their team. We instantly got tons of signups and customers using points on their orders.

Only thing that needs to get taken care of, is ability to weed out people who take advantage of the system using multiple email addresses to create multiple accounts.

Sleefs 2
United States
10 months using the app
March 1, 2017

Love the app and walk through was easy to go along with. I think my customers will like it

Mystical Treasures Trinkets
United States
10 months using the app
June 3, 2022

I had some set up issues I needed help with and was able to connect quickly to someone in the chat. They were incredibly helpful and turned a frustrating situation into an enjoyable one!

Capsule
United States
10 months using the app
Smile.io replied June 3, 2022

Thanks so much for your lovely review 💖 It was great chatting with you and I'm so happy we were able to transform the situation and get your shop all set up with Smile 💪🤩✨

June 23, 2016

Simple to setup, very clean interface and very useful for rewarding your most active participants!

Sanctified Weaving Company
United States
10 months using the app
January 3, 2023

I am loving the app so far. Transferred from Stamped IO and a huge difference in performance and customer service. I was able to xfer all of my customers points and any assistance I needed the team was available in the chat. So far so great!

BLACK LIGHT CANDLES
United States
10 months using the app
Smile.io replied January 4, 2023

Thank you so much for your lovely review 💖 We are beyond glad that you found us!

May 16, 2017

Sweet Tooth is awesome! The "free" version gives you everything it says it does, and it is actually pretty useful! If you want to give your customers a chance to gain rewards from purchasing... it does just that! If you want to get fancy... of course you will have to upgrade. It's like wanting leather seats instead of cloth seats in a car you are buying... you have to pay for the fancy leather if you want it!

I upgraded to the basic plan and it was missing 1 little feature that I wanted. I explained to the customer support why it should be available, and they understood where I was coming from and made it available!! Thats what I call a company who cares about their customers, and wants to make their product the best! :) I explained in detail why I thought it would be a good business move for them to make it available, and they saw the value in my pitch!

Speaking of customer support... they have a live chat feature, and took care of my 1 question within minutes! Great support, and so far I am loving the app!

Foxy Athletics
United States
10 months using the app
April 16, 2017

Exactly what I needed. Easy to setup, no coding needed, perfect :)

Walkersflyerdistribution
New Zealand
10 months using the app
May 5, 2016

Great App, easy to use. Thank You!

Mima Organics
Finland
10 months using the app