Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

January 21, 2017

such a great idea !! I recommend this app

The Kings Room2016
Canada
4 months using the app
January 14, 2021

This is such a great idea. It was so easy to set up!! I can't wait for my customers to start earing points.

Curve Appeal Plus Size Boutique
United States
4 months using the app
Smile.io replied January 14, 2021

Thank you so much for the review 🌟So happy to hear how easy it was to set up for your business!

July 28, 2019

Love this app. It does everything I needed. Thank you so much for having such a great app. There is a reason why this app has over 3000 reviews :).

Littlestarplans
Canada
4 months using the app
Smile.io replied July 29, 2019

Thank you so much for the 5 star review! 😄 We really appreciate it.

October 17, 2017

The Smile.io team is awesome. Very kind, informative and patient. In less than a week we went from our first phone call to a tutorial and live action on our website. To us it was a true testament to how organized and professional they are. We have thoroughly enjoyed the service and will definitely use their other offerings in the future. Strong company with strong products!

Lingo Luxe Bespoke
Canada
4 months using the app
February 8, 2017

Wowed by this. Very organized app and easy to use and understand. Lovin it! Thanks for making such a great program.

Dogs And Cats Singapore
Singapore
4 months using the app
October 14, 2016

So far so good! Great app!
www.iammyownbestfriend.co

I Am My Own Best Friend
United States
4 months using the app
July 27, 2021

Excellent app. You can use redeemable coupons to reward your most loyal customers and your most engaged advocates, you have a point balance system, whose exchange rate with actual currency could be modified at your will. It has been a good way to be close to our customers and to improve our proportional conversion rate.

Canvas Lab
Mexico
4 months using the app
Smile.io replied July 28, 2021

Thank you for the lovely review! 💖 Feedback like this truly inspires us to provide more value with the app and quality services to our merchants.

March 5, 2016

App is very easy to setup and straight-forward. I'm excited to start seeing my customers use their points.

Office Ink
Canada
4 months using the app
June 17, 2021

very good i like this, simple, clever, nothing to complain about.
It would be nice to add affliliate to it

abcore
Czechia
4 months using the app
Smile.io replied June 18, 2021

Thank you so much for taking the time to leave us this review, and for your feedback! We'll pass this along to our product team for sure :)

January 14, 2021

so far, seems like a great app! I literally just downloaded it so I hope that it works for my business.

mrsbyrdboutique
United States
4 months using the app
Smile.io replied January 14, 2021

Thank you so much for the review - we look forward to working with you!