Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

March 31, 2017

amazing! great features would recommend to everyone

Sunglassery
United States
3 months using the app
October 30, 2021

I had some issues that I needed resolved. I reached out to the support team and they solved them immediately to great satisfaction!

1584 Miniatures
Canada
3 months using the app
Smile.io replied November 1, 2021

Yay! We're so happy we were able to help out so greatly! Thank you very much for the 5 stars. 🤠

August 1, 2017

Abby was truly very helpful and patient in solving our issue! It is nice to have such a great customer experience from time to time as not many of them exist nowadays! Keep it up Abby :)

Mums Bumps
United Arab Emirates
3 months using the app
October 9, 2016

Very easy to use, many ways for customers to earn points, and easy to setup for the business owner. A+
-CustomKratom

Nw Custom Kratom
United States
3 months using the app
January 19, 2017

Easy to set up and design Sweet Tooth take you through a step by step process. Stephanie

Stephanieb
United Kingdom
3 months using the app
September 16, 2016

Exactly what I was looking for!

Games And Heroes
United States
3 months using the app
July 25, 2022

A great out-of-the-box loyalty solution that we could setup in a matter of minutes. Appreciated the instant support and personalised Loom's to save setup time.

Fetch Club Shop
United Kingdom
3 months using the app
Smile.io replied July 25, 2022

Thank you so much for your feedback! Stoked to hear we are hitting the mark, this is what we strive for! 💪😎 It was a pleasure speaking with you! 🌈

Cheers,
Joshua - Smile Team 🧙‍♂️

June 6, 2017

this is great for a free app! the easy to use design and step by step guide helped me a lot!

Virtual Youth
United States
3 months using the app
December 7, 2021

I have just migrated to Shopify from WooCommerce. Setting up all the little things to make my site work well and offer the best experience for my customers has been a journey.
Part of that was finding Smile.IO. It has given me a way to give back to my customers for their loyalty. I am a small business and truly appreciate the Free Plan. Not a lot of app developers understand that.
It has integrated well into my platform. Recently I wanted to add a way to have customers leave Product reviews and be rewarded for their review. I found Stamp.IO. I really cannot afford the paid plan, but Larry from Smile understood this and gave me access to add to my loyalty program.
With all the apps out there, it can be confusing and daunting to pick the right one. I chose wisely - in that the support and functionality is just the best from this suite of applications.
Kudos to you and your team, and my heartfelt thank you.

Glass eMotions
Canada
3 months using the app
Smile.io replied December 8, 2021

This was such a lovely review to read through :') Thank you so much for taking the time to let us know about your experience! Please don't hesitate to reach out to us whenever if you need anything else - always happy to help 💖

June 12, 2021

I am a new business owner who is growing steadily and I needed help with his app to reward my loyal customers. Christian, was super helpful and patient with every detail to make sure I was satisfied! He even had some interweb personality which is an added bonus to be able to laugh via computer! Would recommend to a friend for sure!

Alanna Lee
United States
3 months using the app
Smile.io replied June 15, 2021

Thank you so much for your review and recommendation. We're so glad to hear that Christian was so helpful! Stay assured that we'll stay committed to providing you with quality support or services. 💖