Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

February 9, 2019

Great program with even better customer support. We were looking for a loyalty program and have tried many of the others. Needless to say, Smile checked all the boxes for us.

SoKKs.com
United States
2 months using the app
Smile.io replied March 27, 2019

Thank you for the five-star review! Our Support team is here to help and make sure that you feel well taken care of :)

June 30, 2020

Love this app so much! I am finally able to reward my customers and they love it too! Great customer service as well.

Blooms + Flora
Canada
2 months using the app
Smile.io replied June 30, 2020

Thank you so much for your review 😍 We're so glad to hear that your support team has been helpful. Can't wait to watch your business grow!

April 18, 2016

Easy to use and free to get started. What more could you ask for? Looking forward to seeing how this performs for my business mintBRIDAL.com. Brides are on a tight budget so having an extra incentive to get a discount on their wedding dress should be incredible. Seems like a win - win for everyone involved. Thanks Sweet Tooth for allowing us little guys get in the game with an awesome free package!!

Mint Bridal
United States
2 months using the app
July 19, 2022

Great loyalty program, the app is fantastic! Their support team is very helpful. Highly recommended.

Amanda Harrington London
United Kingdom
2 months using the app
Smile.io replied July 19, 2022

Thank you so much for taking the time to leave us a review! It was great chatting with you today, if you ever need us we are always just a click away! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

March 5, 2022

The Smile app is a great addition to our site and has allowed us to extend our instore rewards program to our customers online, including linking the instore and online experience via the API. The backend is easy to use, can be branded as needed and i feel i have more control over our rewards programme than before.

The Source Bulk Foods UK
United Kingdom
2 months using the app
Smile.io replied March 5, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

June 26, 2019

I used this app too help with bringing customers back and this is the best free and easy to use loyalty program I have used. I run a retail store and it connects with your shopify pos customers and adds points depending on how you set it up too be redeemed after a certain amount is obtained

Thanks SMILE

WeVape Inc.
Canada
2 months using the app
Smile.io replied July 2, 2019

Thank *you* for the five-star review! We really appreciate it. We're happy to hear you're enjoying our integration with Shopify POS. 😄

September 1, 2016

just installed, so far so good!!! And easy to use :)

Shopambushofficial
United Kingdom
2 months using the app
March 8, 2023

I was able to get it up and running with zero issues and that says a lot since I am horrible with technology! Everything has been running smoothly since with no effort from me! AND, my customers love it!

SassyBelleWares
United States
2 months using the app
Smile.io replied March 8, 2023

Thanks for taking the time to leave a review, we are glad that everything is running smoothly and that your customers are loving Smile as well :)

September 8, 2021

I have just started using this app but the support i have received from the Smile team to set up has been brilliant so far

Danilo Promotions
United Kingdom
2 months using the app
Smile.io replied September 8, 2021

Thank you so much for your review 💖
We're so glad to hear that you're loving our app and customer service!

March 11, 2017

Pretty amazing app to tailor your loyalty programme

Lonely Crown
United Kingdom
2 months using the app