Smile: Loyalty & Rewards , 5,949 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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So far so good. This is a great way to reward your customers.
This app is completely amazing. It works as per our requirements in term of calculating points and other mathematics. Only thing that needs to improve is rather then displaying data on launcher -- which is also good. it shall also help to display certain data on page level over website. I hope the development team takes a soon attention on following points which shall be displayed on page level along with launcher...
1. total points earned till date
2. what coupon code you are eligible for and you can redeem
3. history of coupons used (redeem)
Thank you so much for your review and for providing this feedback! This is very helpful and we've sent it over to our product team! :)
so good!!! thanks for develop the great app.
i hope works, i install 5 minuts ago
Awesome idea to encourage returning customers! Can't wait to see the results.
Still figuring things out will keep u posted i like it so far
So far so good! I sent a message to support over night and wa la, I had an answer the next morning! The app has been easy to use so far and I cant wait to start managing my customers.
Thanks so much for leaving us a review! The beauty of our global team is that we are proactive and provide solutions 24/7, so glad you were able to get the help you needed quickly! 💫 Wishing you all the best with your launch! 🚀
Cheers,
Joshua - Smile Team 🧙♂️
Definitely helped increase traffic to my website.
I'm hopeless setting up any App but apparently I have successfully set up Sweet Tooth, so that's something to be very pleased about. I will give 5 stars when I see whether or not it promotes sales.
I definitely recommend this app for ease of set up and being innovative though.
tl;dr: one star less because a lot of the wording cannot be changed; other than that it's the best app for points and referrals that I know of.
We tried out a whole bunch of points and referral apps and Smile is definitively the one we liked best: it has a clean design that blends well with our shop, it's really easy to use, and customer service is quick and helpful. The processes are also much easier to comprehend for customers than with a lot of other apps.
One star less because of the many sentences and CTAs in the panel you cannot change. I asked beforehand if I could adapt all parts of the panel; this was confirmed, but it turned out that it excluded the customization of a lot of the wording :( Since we use the German version that is particularly unfortunate because some of the more prominent translations are a bit awkward. (Customer service accepted suggestions for modifications and told me they would look into it.) But also if you use the app in English, and take wording seriously as a part of your branding, that's not optimal.
I can still recommend it, it's a good app that does well what it's supposed to do.
Dankeschön for the kind review 🇩🇪 We appreciate both the tl;dr and detailed feedback regarding text editing on the app! While most of the text is customizable with our paid plans, it's true that not everything can be edited. We're always looking to make improvements, so thank you as well for letting our support team know specifically what we could do better 😁