Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

May 16, 2017

Sweet Tooth was easy to setup. I'm just waiting to see how this performs.

Krave Black
United States
About 2 months using the app
July 7, 2021

We currently use the free version of this application. Though it does not come with all the perks of the paid versions we have been very happy with the app so far. It meets our current needs, as we use it further we intend to upgrade as well for the additional features. Using the chat feature Smile.io has been able to help us with any questions we have while setting this feature up on our website. Would recommend this app for any business looking for a quality loyalty program. Smile.io does it right.

Body Armor Outlet
United States
About 2 months using the app
Smile.io replied July 7, 2021

Thank you so much for the 5-star review ✨Excellent to hear that you are happy with the customer service being provided through live chat!

October 1, 2020

Simple and powerful rewards and loyalty program. The support staff is responsive and helpful. Maggie quickly resolved my issue with connecting Smile in our custom theme.

LactiGo
Canada
About 2 months using the app
Smile.io replied October 5, 2020

Thank you so much for the 5-stars! :) We're so glad that Maggie was able to help 💖

August 12, 2017

The app is a must for all shopify stores

My Geeky Style
United States
About 2 months using the app
February 16, 2021

Using this app to make customers happy! so far has worked like a charm! recommend this if you are just starting out

Northbound Apparel
Canada
About 2 months using the app
Smile.io replied February 17, 2021

Thank you for the 5-star review ✨ Glad to hear it is easy to use and good for starting out!

September 10, 2019

I love the way it looks on the website. I haven't gotten any interactions from customers with it yet. However, my site is still new. I'm confident it will integrate well.

Alchemy Heart Lotus
United States
About 2 months using the app
Smile.io replied September 12, 2019

Thank you for the five-star review! We can't wait for your customers to discover your new rewards program! 😄

November 26, 2021

The customer service is great! As soon as I finish the tests and activate in the store, I'll be back to complete the review

21sallve
Brazil
About 2 months using the app
Smile.io replied November 26, 2021

Thanks for your kind words! I enjoyed learning more about your store, can't wait for you to launch with us! 💛

- Christian

May 23, 2017

very nice................................................

Gold Barley Bakehaus
Philippines
About 2 months using the app
April 4, 2023

Nous recommandons cette application car elle est facilement paramétrable et à mettre en place. Nous espérons que nos clients seront tout autant satisfaits.

Deco Cuir
France
About 2 months using the app
Smile.io replied April 4, 2023

Nous sommes très heureux que vous soyez satisfait, et espérons que vos clients le seront aussi! Merci beaucoup pour vos aimables paroles 💛 - L’équipe Smile 🙂

July 29, 2016

Very simple to use, easy dashboard for new website owners, and excellent flexible to provide customers with a loyalty program.

Shoes For Feets
Australia
About 2 months using the app