Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

October 6, 2016

So far so good. Just started using this app and it seems like it's going to work out just fine for us!

Perfume Samples And Decants
United States
26 days using the app
July 14, 2016

Really simple to use and set up, in one week we had 53 loyalty members and had issues out 7100 points. I am really impressed with the app so far just a little concerned about the prices of the plans as I start to get near to upgrading.

Woodys Free Range Farm
New Zealand
26 days using the app
Edited December 10, 2015

I have given the app 4 stars, mainly due to the CEO taking the time to help me, but have had to deduct 1 star due to feeling the pricing model needs some work between the tiers.

As a small business, the jump from $59 to $199 just so I can have the rewards link in my navigation bar left me confused due to large monetary increase for a minor adjustment. Even though I am signed up to the $59 a month tier, to have the app look the way I would like wasn't available to me despite already paying a decent monthly fee.

I would also recommend you think carefully in regards to your customer volume as the lower tier only allows 2000 users in the loyalty program. An example of this is, if you did 50 orders a week, in 40 weeks you would have no choice but to upgrade to the more expensive tier which would set you back around an extra $1600 a year, on top of the $720 for the lower tier fees.

The idea behind the loyalty program is pretty straight forward and may in-fact give you a good return and build loyalty from customers, but thought must go into the overheads of producing such a service and your margins.

Numbxtreme
United Kingdom
24 days using the app
September 1, 2016

Sweet Tooth is great, very easy to setup and configure!

Pharaohs Market
United States
24 days using the app
September 29, 2018

We are still reviewing how this app delivers value for our business. I will upgrade to five stars after we gain some traction. So far we are happy and the team set us up over a video conference call.

MyKidsNuk
United States
24 days using the app
July 18, 2016

So far so good. Only just launched our first shopify site. Glad that Sweet Tooth have an easy to use app for loyalty - adds an easy to use toolset for getting more traffic / sales.

Bigbottle Nz
New Zealand
23 days using the app
Edited October 11, 2018

I am using this app to manage my rewards program. Set up is easy and the reward management is great. I am very happy with this app and highly recommend it.

Hotter Sales by DKHodder
Canada
23 days using the app
August 21, 2017

Just installed. Not sure about the product since I haven't used it. this is annoying.

Clutched Purse
United States
22 days using the app
November 19, 2017

So far so good, setup was relatively simple. Can't wait to see the results!

Jxj J Squared
United States
22 days using the app
April 18, 2016

great app..this is what ia ma searching for.

Tidanni
Malaysia
21 days using the app