Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

October 4, 2016

Seems cool so far, let's see if it converts.

Heaven Accessories
Canada
About 2 months using the app
August 22, 2021

i just recently added this app. i think this would be a great help with getting my customers to refer and purchase more from my store. thanks!

XENTRO
Philippines
About 2 months using the app
Smile.io replied August 25, 2021

Thank you so much for your 5-star review💖

Setting up a rewards program is a great tool to drive more traffic to your store!

We can't wait to see you grow! 💖

February 7, 2018

Loving this app so far. I am obsessed with your live to chat option! I was stumped figuring something out and your specialist, Maggie, was an absolute DOLL. She was super personable and prompt with answering my questions. Companies like this with the best customer service makes business life soooo much easier.

Kcoutureboutique
United States
About 2 months using the app
July 26, 2017

It's easy to set up. More feedback based on how it is adopted and how reliable it is. Great product at the outset though.

Mom Me Australia
Australia
About 2 months using the app
November 9, 2016

Would definitely use again! Has helped me gain a lot of new customers for my site!

The Untitled Co
United States
About 2 months using the app
July 25, 2016

Easy to install.
Easy to understand.
Easy to use.
So far, everything is going smoothly.

Local Distraction
United States
About 2 months using the app
April 2, 2022

The customer service from Smile is awesome! Each time I reach out they're always kind and respond quickly. Even on the free plan my rewards and referral programs look and function amazingly.

Deep Seeded Roots
United States
About 2 months using the app
Smile.io replied April 5, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

February 26, 2017

good app easy to use can get pricey but free option is available

Pinocchios Gold
United States
About 2 months using the app
Edited November 17, 2019

A very competent rewards program. 100% makes me more confident to grow my brand - Recommend 100% ....

The Car Care Shop
United Kingdom
About 2 months using the app
Smile.io replied November 18, 2019

Thanks so much for recommending our app, and the 5-star review! 🙌

February 10, 2021

I use this to help drive in new customers. It has really helped out my custmour base so much. If your looking for a great way to get new customers this is it.

Sean's Bling Boutique
United States
About 2 months using the app
Smile.io replied February 10, 2021

Thanks so much for the 5-star review 🌟 Super happy to hear how successful you've been using Smile for customer acquisition!